Ops Training Transformation, Learning Experience Designer

 

Location: Guatemala/El Salvador

Work style: Hybrid

Modality: Full-time

Last day to apply: Wednesday, August 19th, 2026 at 11:59pm

What is this role?

As a Learning Experience Designer, you will take the lead in designing and developing comprehensive learning experiences.. You will oversee project timelines and work with subject matter experts to create engaging digital courses for clients. advanced instructional strategies. Your responsibilities will include developing complex innovative e-learning module courses, integrating new technologies, conducting needs assessments, applying learning theories, and evaluating the effectiveness of educational programs' digital content to ensure the achievement of organizational goals and desired outcomes.

Main Responsibilities:

• Analyze and evaluate the stakeholders’ needs and establish the learning goals, desired outcomes, and indicators of success by performing a Training Needs Analysis process (TNA)

• Collaborate with subject matter experts and cross-functional teams to create, implement, and evaluate successful enablement initiatives.

• Design, develop, and deliver innovative enablement content in a variety of formats and modalities.

• Utilize a variety of quantitative and qualitative assessment methods to measure and improve the effectiveness of enablement programs

• Provide estimations and meet the effort required to complete a project

• Lead and facilitate comprehensive Train-the-Trainer (TTT/T3) sessions for all requisite learning initiatives, ensuring that attendees are thoroughly prepared and equipped with the necessary skills and knowledge to effectively deliver educational content.

• Build and deploy digital learning interactions that guide clients through their onboarding journey and promote ongoing utilization of our software.

• Manage the creation, organization, and administration of just-in-time enablement content delivered via digital adoption and learning management systems.

Communication/stakeholder relations

• Skilled at navigating team dynamics while also capable of independent/self-driven work.