Partner Sales Manager

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges.

It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

About the role:

Parloa is transforming customer experience through AI-powered agents. As enterprises adopt agentic AI at scale, technology partnerships have become a critical driver of growth, enabling customers to seamlessly integrate AI into their existing enterprise ecosystems and accelerating joint go-to-market opportunities.

As the Partner Sales Manager - Technology, you will own and grow a portfolio of strategic technology alliances across North America, including cloud providers and other technology partners. You will be responsible for developing joint go-to-market strategies, driving co-sell motions, enabling partner organizations, and creating measurable pipeline through strategic collaboration.

You will serve as the primary field-facing partner leader, aligning closely with the respective Global Partner Leads, Parloa Sales, Solution Engineering, Marketing, Product, and Customer Success teams while building strong executive and field relationships across partner organizations.

Success in this role requires someone who understands how enterprise technology ecosystems operate, knows how to navigate matrixed partner organizations, and can translate strategic partnerships into measurable revenue.

This is your opportunity to build strategic technology alliances, shape Parloa’s ecosystem strategy across North America, and accelerate enterprise AI adoption through joint innovation and co-selling.

Areas of ownership:

• Own and grow relationships with a portfolio of strategic technology partners, including cloud providers, global and regional technology partners.
• Develop and execute joint business plans focused on pipeline creation, revenue growth, enablement, marketing, and executive alignment.
• Build strong field relationships with partner sales teams, alliance managers, solution architects, and regional leadership to drive day-to-day collaboration.
• Drive partner-sourced and partner-influenced pipeline through account mapping, co-selling, joint customer engagement, and opportunity planning.
• Identify, develop, and scale repeatable joint offerings and solution plays that increase customer adoption of Parloa.