Software Engineer

Title: Principal Software Engineer

Function: Engineering 

Reports to: Manager, Software Development

Location: Remote - US - Working EST Hours 

Position Summary

The Principal Software Engineer will play a critical role in designing, developing, and implementing high-quality software solutions. This position is responsible for the development of next-generation SaaS applications - including AI-powered and agentic experiences - as well as providing technical leadership for long-range investments and planning. The Principal Software Engineer has a passion for building maintainable, scalable, and beautiful applications, with heavy emphasis on optimizing user experience, solving problems, and delighting customers and business stakeholders. The Principal Software Engineer must be able to break down complex problems and design elegant, easy-to-maintain solutions that are resilient and robust. Additionally, this role provides technical leadership, mentorship, and guidance to the engineering team, while driving innovation in AI-powered and agentic development practices and ensuring established best practices are followed.

Critically, this role involves AI/ML integration including semantic search, RAG (Retrieval-Augmented Generation) frameworks, vector database architectures, LLM operations, orchestration patterns, and AI tooling integration. We recognize that exceptional engineers may have depth in some areas and breadth in others - experience across these areas is strongly desired but not required. We value engineers who have experience learning and leading the adoption of emerging technologies.

Key Responsibilities

• Lead the design, development, and implementation of complex software systems and solutions including advanced AI-powered capabilities such as semantic search systems, vector databases, RAG-based architectures, and LLM orchestration patterns.
• Translate business requirements into a well-formed technical design and help bring that design to life with the team, in an iterative fashion.
• Collaborate with cross-functional teams to define project goals, scope, and timelines as well as translate business requirements into scalable and robust software designs.
• Mentor and coach team members, fostering their professional growth and promoting a culture of knowledge sharing and continuous learning.
• Write reusable code, build libraries for future use, conduct code reviews, ensure code quality, and enforce coding standards.
• Champion the adoption of AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Codex) to accelerate development velocity and code quality.