Engagement Manager

About the Role 

The Senior Engagement Manager will play a strategic leadership role within the BCS Pharma Group,  driving growth, delivery excellence, and capability building across pharmaceutical and life sciences  engagements. This role combines client leadership, solutioning, practice development, and  program ownership to help scale the pharma consulting and analytics practice. 

The ideal candidate will act as a trusted advisor (beyond expert -only) to clients, lead high-impact  engagements, contribute to pre-sales and proposal development, and build reusable assets,  solutions, and thought leadership for the organization. 

Key Responsibilities 

Client Engagement & Delivery Leadership 

• Lead end-to-end program delivery across multiple pharma accounts and workstreams
• Own project planning, delivery governance, execution tracking, and risk management 
• Define timelines, delivery milestones, resource planning, stakeholder communication plan  and change management strategies for delivered solution adoption within Client Org 
• Manage senior client stakeholders and build long-term relationships 
• Ensure successful delivery outcomes with high client satisfaction and business impact
• Drive program governance, issue resolution, and escalation management

Team Leadership 

• Manage and mentor engagement managers, analysts, consultants, and cross-functional  teams 
• Drive team performance, accountability, collaboration, and professional development
• Foster a high-performance and learning-oriented culture within the pharma group 

Pharma Practice & Capability Building 

• Build and strengthen the pharma industry practice as a SME 
• Develop reusable solutions, accelerators, frameworks, and best practices for pharma  engagements 
• Create case studies, capability decks, thought leadership content, and internal knowledge  assets
• Conduct domain trainings and mentor teams on pharma business processes, analytics, and  consulting approaches 
• Support organizational capability building in commercial pharma, patient analytics, market  access, engagement planning, and related areas 
• Contribute proposal development, solution design, effort estimation, and storytelling for  client opportunities 
• Collaborate with cross-functional teams to create tailored solutions for pharma clients 

Technical skills 

• Contribute across AI, Data Science, Analytics, or Data Engineering workstreams based on  business and project requirements  
• Support both delivery execution and pre-sales activities for Analytics and Data Science  engagements  
• Participate in solution design, proposal development, effort estimation, and client  discussions for Analytics/DS opportunities  
• Collaborate with cross-functional teams to develop scalable data, analytics, and technology  solutions  
• Build reusable accelerators, frameworks, and solution assets to strengthen organizational  capabilities  
• Support implementation of enterprise-grade and digital transformation initiatives 
• Work closely with clients to understand business problems and translate them into data driven solutions  
• Contribute to capability building, knowledge sharing, and practice development initiatives 

Requirements 

• 11+ years of experience in consulting, analytics, pharma commercial operations, or life  sciences industry 
• Strong understanding of pharmaceutical business processes, in atleast one or more  Business functions across pharma value chain – R&D, Market Access, Launch Planning &  Execution excellence, Value and Pricing, commercial analytics, Customer (HCP) &  Consumer (Patient awareness) engagement, patient analytics. 
• Proven experience managing large-scale client engagements and delivery programs
• Experience in proposal creation, solutioning, and client presentations 
• Strong stakeholder management and executive communication skills 
• Demonstrated ability to lead cross-functional and distributed teams
• Experience working with global pharma clients and senior business stakeholders
• Ability to manage multiple priorities in a fast-paced environment 
• Experience in one or more areas: AI, Data Science, Analytics, Technology Consulting, or  Data Engineering  
• Strong understanding of analytics delivery models, data platforms, and enterprise  solutioning 
• Exposure to proposal creation, pre-sales support, and solution development is preferred for  Analytics/DS/AI roles 

Must-Have Skills 

• Pharma industry expertise with strong domain and business understanding of pharma  business 
• Program and project management experience 
• Proposal writing and pre-sales leadership 
• Client relationship management 
• Strategic thinking and problem-solving 
• Team leadership and mentoring 
• Excellent communication and presentation skills 
• Experience creating case studies, trainings, and reusable solution assets
• Strong ownership mindset and delivery accountability 
• AI, Analytics and/or Data Science expertise 

Note:

By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.