Solutions & Implementation Manager

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role Summary

Location: Remote, US

Full-Time

We are seeking an innovative, proactive, and strategic-minded Senior Solutions & Implementation Manager who thrives in a fast-paced and ambiguous environment. The ideal candidate will have strong attention to detail and the ability to design and deliver scalable, high-performance technical solutions that meet client needs. You will engage with C-level executives and work cross-functionally with teams in GTM, Product, R&D, Operations, Data, and more to ensure client success while managing some of our most high-profile projects.

What you’ll do:

• Develop comprehensive designs, technical specifications, and solution blueprints that align with industry best practices and regulatory requirements. Create innovative, scalable, and cost-effective technical solutions for both new and existing clients.
• Act as the key project and client-facing representative, leading the implementation process from initial concept and design through testing and deployment. Ensure timely delivery and adherence to project milestones.
• Evaluate complex requirements (business, technical, security, reporting, legal/regulatory) and assess feasibility. Collaborate with internal and partner teams to distill these into functional requirements.
• Thoroughly document solutions for internal and external alignment, including drafting Business Requirement Documents (BRD) and Solution Design Documents (SDD), creating custom design flowcharts, and maintaining a comprehensive project knowledge base.
• Conduct existing solution reviews and performance optimizations to ensure the integrity, quality, and maintainability of solutions.
• Serve as a trusted advisor and technical expert during pre-sales meetings and throughout the implementation process for both external and internal points of contact.

Who you are: