Load Planner
Posted 4 Jun 2026
Advertised as “Load Planner (Supply Chain/Logistics)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 1+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
No salary listed for this role.
Study levelCertificate
CertificationsBachelor’s Degree
Field of studyBusiness, Supply Chain Management
Load Planner
Location: Beachwood, OH.
Shift: Monday - Friday 2:00 pm - 10:30 pm (Onsite 4 days a week)
Position Summary:
Load Planners coordinate all processes and functions of freight movement and customer service. Load Planners process customer orders, plan & optimize shipments into loads using Transportation Manager System, tender freight to third-party carriers, update the Transportation Manager System with current shipment information and respond to internal and external customer inquiries. Load Planners also provide visibility to management and the customer by tracking, process over-sight, auditing, researching, and troubleshooting operational issues or functions.
Major Responsibilities:
- Load-building - Adding shipments to a load, rating a load, securing carrier coverage and appointment setting. Monitoring and resolving MCP email messages. Identify shipping opportunities for improved performance such as: truckload multi-stops, consolidated shipments, etc.
- Provide excellent Customer Service to assigned account(s)
- Call Center and shared email box responsibility
- Provide visibility to management and the customer by tracking shipments, process over-sight, auditing, load exception investigation, researching and troubleshooting operational issues or functions.
- Recover customer loads
- Complete daily logs and trackers. Provide detailed instruction for various customers and associates from other shifts by phone and e-mail.
- Other projects and tasks as assigned by supervisor
Qualifications
Qualifications:
- High School Diploma (or equivalent) required. Bachelor's Degree in Business or Supply Chain Management preferred.
- One (1) plus year of experience in Transportation/Supply Chain preferred
- Strong attention to detail, accuracy, and sense of urgency
- Strong written and verbal communication skills
- Must be able to learn and regularly operate various computer systems across different platforms
- Ability to develop and maintain professional working relationships with customers as well as Penske associates
- Ability to use critical thinking to analyze information, communicate appropriately, make decisions within the framework of the SOP, solve problems, evaluate results, and determine if further action is needed.
- Ability to work First, Second and Third shifts as needed. Flexibility with scheduling required