Product Manager

The Senior Product Manager, Clinical Finance is a clinical-finance subject matter expert and product leader who creates meaningful value for sponsors, CROs, and sites. Working closely with the Associate Vice President, Product Management, this role helps set product strategy and roadmap direction across Suvoda’s Greenphire Clinical Finance suite, with primary focus on Budgeting & Benchmarking and Site Payments. 

The role brings together clinical pricing, investigator grant budgeting, fair market value benchmarking, sponsor/site negotiation, and payment execution.

The successful candidate will use direct sponsor-side experience to identify customer needs, shape product priorities, and provide initiative-level direction that helps Product Owners and delivery teams design effective software.

The ideal candidate brings deep sponsor-side clinical-finance expertise, hands-on experience implementing technology, and strong software product management experience. Deep industry knowledge is the higher-priority qualification; candidates with less formal product-management experience may be successful with mentorship if they demonstrate sound product judgment, stakeholder leadership, and the ability to translate operational needs into technology solutions.

The Senior Product Manager manages and develops Product Owners and partners closely with them throughout discovery and delivery, ensuring they have the customer context, desired outcomes, priorities, and decision support needed to shape effective initiatives and epics. 

Responsibilities:

• Partner with the Associate Vice President, Product Management, to set and communicate product vision, strategy, roadmap, and priorities for assigned Greenphire Clinical Finance products and capabilities 
• Apply practical knowledge of sponsor-side clinical pricing, budgeting, benchmarking, site contracting, and payment operations to identify high-value opportunities and shape an integrated experience from study planning through payment execution 
• Engage sponsors, CROs, sites, commercial teams, and internal subject matter experts to understand workflow challenges, validatecustomer needs, and define meaningful product outcomes 
• Lead initiative-level discovery by translating customer, business, operational, and market needs into problem statements, desired outcomes, scope boundaries, success measures, dependencies, and prioritized roadmap decisions
• Manage, coach, and develop Product Owners through clear expectations, goal setting, workload planning, performance feedback, career development, and consistent product practices
• Partner closely with Product Owners as they shape initiatives and epics, providing customer and market context, roadmap rationale, decision support, timelyanswers, ambiguity resolution, and facilitation of sound trade-off decisions with internal and external stakeholders 
• Recommend product investments to executive leadership using customer evidence, market analysis, business cases, and return-on-investment considerations
• Collaborate with Product Owners, Engineering, UX, Architecture, Quality, Professional Services, Support, Commercial, Sales, and Marketing to deliver reliable, usable, and scalable software, prepare enhancements for successful launch, and drive effective sales enablement.
• Participate actively throughout the software development life cycle, from discovery and solution definition through delivery, validation, release, adoption, and continuous improvement
• Establish success measures and use product data, customer feedback, and operational insight to evaluate outcomes and refine priorities
• Support customer conversations, demonstrations, implementations, sales opportunities, competitive analysis, and thought leadership as needed

Required qualifications:

• Bachelor’s degree or equivalent combination of education, work experience, and/or training.
• Direct experience with clinical trial sponsor budgeting, clinical pricing, investigator grant budgets, budget negotiation, benchmarking, site payment operations, or closely related clinical finance processes.
• Demonstrated experience implementing, configuring, launching, or operationalizing technology within a pharmaceutical sponsor, biotechnology sponsor, CRO, clinical-trial, or related operational environment.
• Experience working directly with sponsor study finance, clinical operations, outsourcing, procurement, site management, or comparable clinical-trial stakeholders.
• Formal product management experience, including managing software or SaaS products through discovery, strategy, roadmap development, prioritization, and delivery in partnership with Engineering.
• Experience owning or contributing to enterprise clinical-trial software throughout the software development life cycle. 
• Experience implementing or operationalizing Site Payments, a clinical payment platform, or related sponsor-side payment processes.
• Experience with Budgeting & Benchmarking, fair market value data, site budget development, sponsor/site negotiations, or connected budget-to-payment workflows. 
• Experience launching AI-based use cases, offerings, or product capabilities, including defining customer value, coordinating cross-functional readiness and enablement, supporting risk-aware rollout, and driving customer adoption.
• Experience delivering products or solutions used across multiple countries, currencies, sponsors, CROs, sites, and payee models.

Core capabilities: 

• Deep understanding of sponsor and site workflows across clinical pricing, budgeting, benchmarking, contracting, and payment operations, with the ability to identify high-value opportunities and shape meaningful product outcomes 
• Ability to partner with the Associate Vice President, Product Management, to shape product strategy and roadmap direction and frame initiatives through clear problems, desired outcomes, scope, success measures, dependencies, and priorities
• Experienced people manager with a demonstrated ability to coach and develop team members through clear expectations, regular feedback, workload planning, and career development.
• Ability to provide Product Owners and cross-functional teams with customer context, roadmap rationale, timely answers, ambiguity resolution, and sound decision support as initiatives and epics are developed 
• Ability to influence cross-functional teams and make sound decisions in a complex, matrixed environment
• Demonstrated ability to collaborate with Professional Services and Marketing to launch software enhancements, align implementation and enablement, communicate value, and drive customer adoption
• Strong analytical, strategic, communication, and stakeholder-management skills

Experience:

•  Typically 8 or more years of relevant experience across clinical pricing, sponsor-side clinical finance, clinical trial budgeting, site payments, study operations, technology implementation, or product management; substantial sponsor-side industry experience may outweigh formal product-management tenure 
• Experience in clinical trial technology, financial operations software, regulated SaaS, or other data-driven and operationally complex environments is highly valued

Working relationships:

• This role works closely with the Associate Vice President, Product Management; manages and develops Product Owners; and partners with Engineering; UX; Architecture; Quality; Services; Support; Commercial; Marketing; and external sponsors, CROs, and sites.
• The role requires the ability to communicate credibly with sponsors, CROs, sites, clinical-finance practitioners, Product Owners, and software delivery teams, connecting real-world operational needs to clear initiative direction, product decisions, and measurable outcomes. 

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