Housekeeping Supervisor

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

 Job Overview

The Housekeeping Supervisor reports directly into the Housekeeping Manager and supports the daily housekeeping duties and responsibilities. The Housekeeping Supervisor must be capable of learning all of the duties and responsibilities of the Housekeeping Manager and fulfill those in the absence of Housekeeping Manager. They ensure best practices are executed and guarantee we provide our customer and with a consistently clean, neat and easy to shop environment to enhance the shopping experience.  Perform other duties as assigned.

Essential Functions

• Provide oversight and ensure colleague and customer compliance with all Health and Safety protocols.
• Actively support total store priorities and establish self as an available and engaged leader.
• Manage a team of 20 employees.
• Maintain supply inventory and purchase of housekeeping supplies.
• Maintain proper sanitation protocols at all times.
• Knowledge of OSHA.
• Execute staff onboarding and post onboarding performance development.
• Communicate clear expectations for service /support behaviors.
• Be a motivating leader to staff to constantly improve and exceed customer expectations.

Qualifications

• 4 year college degree preferred.
• 2-4 years of operations/building services experience. 
• Strong organizational and communication skills.
• Highly organized and ability to adapt quickly to changing priorities.
• Dedication to providing the highest level of customer service.
• Works collaboratively across functional areas to achieve results.
• Ability to work a flexible schedule based on department and company needs

Essential Physical Requirements

• Involves regular walking, standing, hearing, and talking.
• It also involves stooping, kneeling, or crouching. 
• Ability to lift and move up to 25 lbs. as required

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Blue Mercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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