Business Intelligence Associate
Posted 12 Oct 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- People management
No salary listed for this role.
Field of studyBusiness Analytics, Computer Science, Data Science, Finance, Statistics (or related)
Study levelBachelor's or higher
DUTIES & RESPONSIBILITIES
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Analyse large and complex datasets relating to operational workflows, branch performance, customer journeys, transaction processes and back-office efficiencies.
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Identify operational trends, bottlenecks and opportunities for automation and process improvement.
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Provide actionable recommendations to improve productivity, reduce costs and enhance customer service.
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Develop and maintain dashboards and reports using business intelligence tools such as Power BI, Tableau or Qlik for real-time monitoring of operational KPIs.
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Create clear and insightful data visualisations for executive and operational stakeholders.
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Continuously improve reporting frameworks in line with evolving business requirements.
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Collaborate with Retail, Commercial, Technology, Operations and Risk teams to understand business requirements and address operational challenges.
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Translate business requirements into analytical solutions that connect data, technology and business strategy.
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Support strategic initiatives aimed at strengthening operational resilience and competitiveness.
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Promote data quality, consistency, security and integrity across operational analytics activities.
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Work with Data Governance, Information Technology and Compliance teams to ensure operational data complies with regulatory and internal standards.
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Support the development and implementation of data governance policies and best practices.
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Lead process improvement initiatives aimed at enhancing efficiency and minimising operational risk.
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Monitor emerging technologies, analytical methodologies and banking industry trends and recommend appropriate tools and approaches.
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Provide guidance and mentorship to junior business intelligence analysts and associates.
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Promote data literacy, analytical thinking and continuous learning across operational teams.
JOB REQUIREMENTS
Technical Proficiency: Skilled in SQL, Python, R, and BI tools such as Power BI, Tableau, or QlikView.
Education: Bachelor’s or master’s degree in Business Analytics, Data Science, Computer Science, Statistics, Finance, or a related field.
Experience:
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At least 5 years of relevant experience in business intelligence, analytics, or operational consulting, ideally in banking or financial services.