Trainer

Basic Purpose
Develops, implements, conducts and maintains training program, materials and scenarios for Transmission and Distribution Operators (System Operators) and personnel to ensure bulk power system is operating in full compliance with all applicable Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), California Independent System Operator (CAISO), and Western Electricity Coordinating Council (WECC) standards. Creates and implements all phases of the Systematic Approach to Training (SAT) and delivers both initial and continuing training.  Develops and implements Transmission and Distribution system based scenarios for the System Operators. Responsible for both initial training as required when an employee moves into a new role and for continual training.

Responsibilities

Essential Duties and Responsibilities

Designs and implements an effective and comprehensive training program for System Operators (including both Distribution and Transmission Operators) and supports staff by:

Leads the development of Distribution and Transmission Operators through both initial and continuing education.

Conducts evaluations of System Operator’s performance, training materials (including exams to test proficiency), and training program during normal and emergency conditions to identify performance gaps.

Develops and presents a multi-year plan to leadership for approval. The plan should include mandated training requirements and ideas for Electric System Control Center (ESCC) operational improvements.

Assesses training needs for the Company and for individual System Operators and then develops and delivers appropriate training.

Plans, develops, and delivers training and staff development programs.

Designs training manuals, presentations, computer-based training, multimedia visual aids, exams, and other educational materials using knowledge of the methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops either via group or individual sessions. Creates new and update existing manuals and job aids when needed.

Implements individualized training plans for system personnel and schedules training that integrates ESCC operation needs with training resources.

Ensures Company developed and available off-site training meets NERC requirements and addresses all NERC Reliability Standards as they apply to System Operators.

Responsible for updating and training System Operators on design, material, technology changes within the distribution or transmission system. Distribution examples include automatic transfer switches, substation or distribution automation, (fault location, isolation, and service restoration) FLISR, volt/var optimization (VVO), conservation voltage reduction (CVR).