Administrative Support Associate

Our Brand

Bloomingdale’s has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you’ll hear the same thing: it’s unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we’re proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. 

What We Can Offer You

• Performance and Referral bonus opportunities
• Sales commissions
• Merchandise discounts
• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Employee Assistance Program (mental health and financial literacy resources)
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

Job Overview

The Seasonal Administrative Support Colleague (SASC) supports the General Manager (GM) and the Colleague/Customer Experience, executes store administrative functions and supports the People Strategy. The SASC is both customer and colleague facing and has responsibility for providing a great customer experience and delivering high touch organization and communication skills that support total store and HR initiatives and functions.     

Job Essentials

Supports the General Manager (GM) and the Customer Experience

• Provide an exceptional customer experience by ensuring both the in-store and online customers are always the top priority. Service customers who visit the Executive Office / Store Manager office for assistance.
• Respond and address customer concerns quickly
• Floor present as needed to support store

Supports Store Administrative Functions

• Support Cash Office functions 
• Assist GM and ASCs as needed

Supports the People Strategy

• Assists store management in sourcing applicants through online resources and in-store referral program
• Oversees candidate management process including recruiting, hiring, candidate correspondence, and coordination of onboarding
• Retains documents through Imaging Documenting System and in-store hires

Qualifications

• Candidates with a High School Diploma or equivalent are encouraged to apply
• 1-2 years related experience
• Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
• Ability to effectively plan and execute strategies 
• Ability to monitor and maneuver workflow to achieve priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders 
• Frequent use of computers and other office equipment
• Requires close vision, color vision, and ability to adjust focus
• Frequently lift/move up to 25lbs.

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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