Systems and Development Analyst

Under direct supervision, the systems and development analyst I conducts analysis, creates system specifications, develops, tests and implements engineering, scientific and business applications, operating systems, and file/database servers. Utilizes existing or new technology in the automation of processes. Evaluates software packages and provides recommendations to management.

Responsibilities

Provides technical support; problem determination and investigation; implementation of software patches and upgrades for commercial (vendor) applications. 

Support client server packages both thick and thin clients, and web applications. 

Conduct research and fact-finding to develop or modify application programs; work with vendors to review quality, adaptability and compatibility of their products. 

Provides some technical responsibility for an application involving multiple support personnel that is critical to the operation of the business; or serves as a technical leader, or provides extensive knowledge and skill in a unique technical area. 

Designs, codes, tests, documents, implements and maintains moderately complex application programs and interfaces. 

Provide customer support for package software and associated interfaces. 

Work with vendors to resolve problems with software and respond to suggestions for improvement and enhancements. 

Consult with application users, evaluates user requests for new or modified computer applications and associated interfaces to determine feasibility, cost and time required, compatibility with current systems and computer capabilities. 

Research and analyze strategies, programs, and processes across and between all corporate functions. 

Perform basic system analysis and design functions, handle critical development issues, research and analyze data. 

May guide other analysts in the completion of assigned projects. Provides technical input to assist in development of project planning. 

Performs any additional responsibilities as requested or assigned.

Qualifications

Education Bachelor's degree in management information systems (MIS), computer science or related technical field or equivalent work experience. (Typically four years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) 

Knowledge, Skills and Abilities Basic knowledge of programming in client/server, mainframe or web development environment. 

Basic knowledge of relational database technology. 

Basic knowledge of information technology terms, equipment, systems, functions and major vendors. 

Effective oral and written communication skills. 

Effective analytical and problem-solving skills. 

Ability to prioritize and handle multiple tasks and projects concurrently.