Expert - Sourcing Tools

About DHL Group and Procurement:

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain. 

DHL Corporate Procurement is a trustworthy business partner that builds a competitive ecosystem for the DHL Group – SUSTAINABLE, AGILE, CONNECTED, FORWARD LOOKING. We transform the way DHL Group is sourcing products, systems and services from external partners, leveraging modern digital tools and technologies. Our global procurement team is our biggest asset and by focusing on clear priorities, we drive tangible value for our colleagues. As our business keeps growing, we want you in our APAC region.

Ready to immerse yourself in the exciting world of Procurement? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of Procurement colleagues and benefit from a wide range of development opportunities.

We are looking for an immediate, full-time, permanent position in APAC at Mumbai, India.

Job Purpose:

• Lead the global roll-out and operational administration of Contract Lifecycle Management (CLM) solutions within the Source-to-Contract (S2C) landscape. Drive successful deployment, user adoption, and continuous improvement of CLM tools and integrations, ensuring compliance with procurement standards and policies. Act as the primary point of contact for system administration, run support, and change management, delivering service excellence.
• Own the end-to-end configuration workstream by consolidating local requirements into standardized processes. Document business requirements with BPOs and translate them into automated tool workflows. Serve as the subject matter expert for functional, integration, and user acceptance testing of the CLM application.
• Focus on optimizing contract management and S2C processes through AI-powered tools and automation. Play a key role in enhancing efficiency, reducing risk, and strengthening overall contract management capabilities.

Your tasks:

CLM application governance

• Translate stakeholder requirements (legal, procurement, business) into scalable technical solutions.
• Advise business process experts on tool-supported solutions to meet functional needs.
• Lead end-to-end functional and integration testing, including scenario design and execution for CLM features.
• Analyze current contract management processes and workflows to identify automation and efficiency opportunities.