Mobile Crisis Responder

JOB CATEGORY: MENTAL HEALTH / BEHAVIORAL HEALTH / SOCIAL WORK 

POSITION SUMMARY: This is a non-licensed para-professional position that provides mobile behavioral health crisis support within the area of responsibility of the Mobile Crisis Response Team (MCRT).  Responder is assigned an on-call schedule when they must be available 24/7. The mobile crisis responder provides immediate, on-site behavioral health crisis intervention and stabilization services for individuals experiencing mental health, substance use, and emotional distress crises in the community. This role involves responding to emergency calls, de-escalating crisis situations, assessing needs and providing referrals to appropriate services. The responder works in collaboration with licensed therapists, other MCRT team members, first responders and other community service providers to ensure individuals receive the necessary care and support. Employee must reside in the county where Mobile Crisis Response Team services are provided.

Qualifications

REQUIREMENTS

EDUCATION AND/OR EXPERIENCE:

• High school diploma or general education degree (GED) required plus three years of experience working with the target population; or AA degree in a human service field plus two years of experience working with the target population; or a related Bachelor’s degree plus one year relevant experience working with the target population.  Related college degrees include Psychology, Sociology, Social Work, Criminal Justice, Family Studies, Special Education and Human Services.   
• Target population is defined as adults with one of the following:
  • Severe Mental Illness (SMI);
  • Chronic Substance Dependence; or
  • Co-occurring disorder (mental illness/substance abuse) and/or dually diagnosed with a primary diagnosis of mental illness.
• Certification as a Peer or Family Specialist can substitute for one year of related work experience.
• Knowledge of crisis intervention strategies, de-escalation techniques and basic mental health first aid preferred.
• Bilingual (Spanish or Navajo) preferred. 

CERTIFICATES, LICENSES, REGISTRATIONS:

• Have or be able to obtain First Aid and BLS/CPR certifications within 30 days of hire. Certifications must meet the requirements listed in the document “BLS / CPR / ACLS & First Aid Training Resources” posted on Staurolite. It is your responsibility to keep your certifications current at all times.

SCREENING REQUIREMENTS: 

This position requires successful completion of an initial post-offer of employment:

• According to PMS Human Resources Policy 205.006, “Healthcare Personnel Testing & Immunization Requirements,” this position must comply with required testing and immunizations.  Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee’s PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.