Kitchen and Bar Attendant

Responsibilities

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Kitchen and Bar Attendant based in Newton Park , Eastern Cape. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for supporting the effective day-to-day operation of the Food & Beverage Department through the preparation and cooking of food, beverage and bar service, customer service, stock control and maintenance of high standards of hygiene, quality and presentation.
The Kitchen and Bar Attendant is responsible for ensuring that food and beverages are prepared and served accurately, timeously and in accordance with prescribed company standards, while providing exceptional customer service and maintaining clean, safe and professional work areas.
 

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Experience in food preparation.
• Stock Management.

A Bonus To Have:

• Matric.
• GAAP / POS System.

What You’ll Do For The Brand:

1. Customer Service and Beverage Operations

• Maintain a professional and presentable appearance at all times and adhere to the prescribed uniform and dress code.
• Greet customers warmly and provide proactive, professional and friendly service.
• Present menus, explain menu items, advise customers on specials and make appropriate recommendations.
• Enter all orders correctly onto the approved POS/GAAP system immediately after receiving the order.
• Prepare and serve beverages, snacks and food directly to customers.
• Prepare alcoholic and non-alcoholic beverages in accordance with company standards and recipes.
• Check identification where required to ensure compliance with minimum legal age requirements for alcohol consumption.
• Promote food and beverage products and identify opportunities to increase sales.
• Check with customers to ensure they are satisfied with their food and beverages and take appropriate action where problems arise.
• Communicate food delays to customers and provide regular updates until the order has been completed.
• Handle customer complaints professionally, record complaints where required and escalate them to the Branch Manager.
• Process customer payments accurately by cash or card.
• Ensure that all sales and payments are correctly recorded and reconciled at the end of the shift.

2. Food Preparation and Kitchen Operations

• Prepare and cook food in accordance with approved recipes, menus, portion sizes and company quality standards/Presentation.
• Ensure that food is prepared and available at the required time to meet customer demand.
• Use commercial kitchen equipment and utensils correctly and safely.
• Check the quality, taste, appearance and presentation of cooked food before service.
• Dish and portion food according to prescribed GAAP and company standards.
• Assist with the preparation, cooking, garnishing and presentation of food as required.
• Provide guidance to kitchen assistants where applicable.
• Report faulty or damaged kitchen equipment that may affect daily operations.

3. Hygiene, Health and Safety

• Maintain full compliance with applicable Health and Safety, food safety and hygiene requirements.
• Wear appropriate protective and prescribed clothing when working in food preparation and kitchen areas.
• Maintain clean, hygienic and well-organised kitchen, bar and service areas.
• Clean and sanitise work surfaces, cooking equipment, utensils, glasses and bar equipment regularly.
• Ensure food is handled, prepared, stored and served in a hygienic manner.
• Ensure that the bar and kitchen are clean and ready for service before opening.
• Maintain cleanliness throughout the shift and ensure that service areas are appropriately prepared for the next shift.
• Report any health, safety, hygiene or operational concerns to the Branch Manager.

4. Stock Management and Requisitions

• Consider historical usage, fast-moving items, peak periods, events and anticipated customer demand when preparing requisitions.
• Receive stock from the authorised supervisor and sign for stock received.
• Check the quantity and quality of all food and beverage stock received.
• Ensure appropriate stock rotation and storage practices are followed FIFO method.
• Maintain appropriate stock levels in fridges, kitchen storage and bar areas.
• Monitor stock usage and report variances.
• Account for all food and beverage stock issued, used, wasted or damaged.
• Record and report all food and beverage wastage and breakages.
• Conduct stock counts as required and sign off on stock adjustments with the relevant supervisor.
• Assist with maintaining accurate stock records and minimising unnecessary wastage.

5. Cash, POS and Financial Accountability

• Ensure that the assigned cash float is correct at the beginning of the shift and report any discrepancies before opening.
• Process cash and card transactions accurately.
• Ensure all sales processed under the employee's account are accurately recorded.
• Reconcile cash and card transactions at the end of the shift in accordance with company procedures.
• Report any shortages or discrepancies to the Branch Manager.
• Ensure authorised purchase slips are provided to the appropriate security personnel where required.

6. Service Area and Operational Standards

• Ensure the bar, kitchen and service areas are clean, neat and fully prepared before opening.
• Keep service areas free of empty glasses, beverage containers, excess cutlery, crockery and other unnecessary items.
• Ensure condiments, water, ice, napkins, straws and other service requirements are adequately replenished.
• Ensure fridges and service areas are appropriately stocked throughout the shift.
• Maintain professional standards of presentation across all customer-facing and food preparation areas.
• Follow all internal policies, procedures, controls and operating standards.
• Perform any other reasonable and ad hoc duties required to support the effective operation of the Food & Beverage Department.

So, are you ready to level up, learn, and perform at your best? Apply now!

Please note that only applicants who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.