Logistics and Compliance Manager

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Manages the continuous improvement and development of the logistics function.

• Manage forwarder and broker relationship. Source & recommend best logistics alternative to management.

• Monitor & coordinate with the team for daily customs declaration and on-time delivery.

• Strong teaching, analytical, problem solving, negotiation, time management, and organizational skills.

• Monitor broker’s customs clearance process. Work with brokers to solve critical issues and emergency.

• Monitor the cases happened in the logistics chain such as claims, customer delivery complains, urgent delivery.

• Supports and participates in the company's total quality process.

• Supports the Local Customer Service team and other teams when needed.

• Good experience in AEO certification process with China customs.

• Coordinate internal audits & external audits.

• Good experience in documenting and setting up company process & procedure in both English and in Chinese in an orderly and efficient manner.

• Effective interactions with internal and external parties including different teams, Logistics, Customer Services, headquarter, CPAs, logistic service providers, customs office and so on.

• Strong analytical mind and ability to investigate, identify and report findings or issues accurately.

• Implementation initiatives as well as participate in the testing, training, and go-live support. Coordinate global Logistics resources to achieve project goals and schedule.

• Implement Logistic/customs information system to support business growth.

• Setting up quality management program and performance evaluation with supply chain partners.

• Follow-up of all steps of the implementation to ensure project go live as scheduled.

• Optimizes & review processes by acting as a logistics/customs expert in continuous improvement projects.

• Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance.

• Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.

• Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination.