AI Business Partner

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

AI Business Partner - Activation

Role Overview

The AI Business Partner translates business priorities into practical AI solutions that improve how work gets done. Sitting at the intersection of business strategy, domain expertise, and applied AI, this role identifies high-value opportunities, builds working prototypes and pilots, and partners cross-functionally to scale successful solutions.

This Partner will be aligned to Activation, a portfolio that spans media, social, content, creator/influencer/Starpower, and omnichannel. The work will vary across these areas and will be conducted in partnership with the designated business and discipline leads. Discipline leaders own business strategy, workflow priorities, functional requirements, stakeholder alignment and adoption within their respective capabilities. The Activation AI Business Partner brings applied AI and technical expertise to assess feasibility, prototype solutions, support operationalization and scale validated capabilities across Activation. The right person is comfortable moving between distinct disciplines with different maturity levels, tooling and ways of working, and can sequence where to focus first.

This role is ideal for someone who can move fluidly from ambiguity to action — working with stakeholders to define problems, rapidly testing ideas using modern generative AI tools, and helping the organization adopt AI in ways that are useful, responsible, and aligned with business needs.

Key Responsibilities

AI Opportunity Identification & Prioritization

• Partner with business and discipline leaders to identify high-value opportunities to apply generative AI across workflows, deliverables, and business processes.
• Translate business priorities, functional requirements and user needs defined with discipline leaders into clearly scoped AI use cases, pilots, and solution concepts.
• Assess opportunities based on business value, technical feasibility, user needs, adoption potential, scalability and risk.
• Partner with discipline leaders  to prioritize opportunities within individual capabilities and help sequence initiatives  across the broader Activation portfolio.
• Maintain visibility across the Activation AI opportunity pipeline to identify shared needs, reusable components, dependencies and opportunities for cross-discipline scale

Prototyping & Solution Development

• Build and iterate on working prototypes, pilots, and lightweight AI-enabled tools in response to business priorities and functional requirements established with business and discipline leads using modern development environments, LLM APIs, agentic workflows, and related technologies.
• Design prompts, workflows, and tool interactions that guide AI behavior toward accurate, useful, and contextually relevant outcomes.
• Test solutions quickly with representative users and discipline subject matter experts, incorporate user feedback, and refine prototypes based on real-world usage and evolving requirements.
• Move ideas from concept to demonstrable value, balancing speed, practicality, technical feasibility, quality and responsible AI requirements.
• Provide technical consultation during discovery to help discipline leaders distinguish between workflow, process, data, platform and AI-related needs

Cross-Functional Delivery & Scaling

• Own the technical progression of validated concepts from discovery through prototype, pilot, handoff and scaling, in partnership with the appropriate teams (i.e., platform, data, security, governance teams, etc.)
• Partner closely with AI technical teams, engineering, product, and business stakeholders to transition validated prototypes into scalable, production-ready solutions where appropriate.
• Define technical requirements, solution dependencies, integration considerations and implementation paths in partnership with technical specialists.
• Identify when an opportunity should be addressed through an existing enterprise capability, workflow redesign, vendor solution, configurable agent, lightweight prototype, or production-grade build.
• Work with business and discipline leads to align on priorities, solution design, success metrics, rollout approach and post-launch ownership.

Adoption, Enablement & Change Management

• Partner with discipline leaders to support successful adoption of AI solutions through solution-specific guidance, training, onboarding materials, and usage playbooks.
• Communicate AI concepts, capabilities, and limitations in clear, accessible language for non-technical audiences.
• Equip discipline leaders and subject matter experts with reusable materials they can adapt for role-specific training, change management, and workflow adoption.
• Capture adoption feedback, usage barriers, and technical issues and translate them into product or solution improvements.
• Help build AI fluency across the organization by enabling teams to use tools responsibly and effectively in their day-to-day work.
• Foster a culture of experimentation, continuous learning, and practical innovation.

Governance, Quality & Responsible AI

• Help ensure AI solutions are designed and applied in ways that are responsible, compliant, and appropriate for a regulated healthcare communications environment.
• Incorporate considerations related to privacy, safety, quality, transparency, and human oversight into solution design and rollout.
• Partner with relevant stakeholders to align AI use with organizational standards, governance expectations, and evolving best practices.
• Promote thoughtful experimentation while maintaining appropriate safeguards and quality controls.

Domain Expertise Application

• Apply working knowledge strong understanding of healthcare communications, including advertising, activation, communications, and medical domains, to shape relevant and impactful AI solutions.
• Apply working knowledge of and demonstrate fluency in paid media, social, and influencer marketing — including the platforms, buying and measurement mechanics, and campaign workflows that drive day-to-day execution.
• Partner with designated discipline leaders and subject matter experts for deep functional expertise, strategic judgement, workflow validation and quality assessment.
• Understand how agency Activation teams operate, including campaign cycles, reporting cadences, client and platform dependencies, and where handoffs create friction.
• Ensure solutions reflect real-world workflows, stakeholder needs, and the nuances of regulated client environments.
• Translate domain knowledge into practical requirements that improve usability, relevance, and business fit.

Qualifications

• Experience in AI innovation, product, or a related area.
• Demonstrated experience in media, social, influencer, or adtech — agency-side, platform-side, or in an ad tech product/analytics role. This background is a priority for this position; the technical dynamics of media are difficult to learn quickly on the job.
• Hands-on experience building, testing, and iterating on generative AI workflows, prototypes, copilots, agents, or similar solutions.
• Proficiency with LLM APIs, prompting strategies, AI-assisted development environments, and modern tools used to prototype AI-enabled workflows.
• Strong ability to translate ambiguous business needs into practical, testable AI use cases and solution concepts.
• Exceptional communication and stakeholder management skills, with a proven ability to influence and collaborate effectively across technical and non-technical audiences.
• Strong problem-solving, prioritization, and execution skills in fast-moving, ambiguous environments.
• Ability to evaluate solutions through the lens of usefulness, risk, quality, and business impact.

Skills and Competencies

• Paid Media; Social Media; Influencer Marketing; Campaign Operations; Media Measurement & Analytics
• Agentic Workflows; AI - Artificial Intelligence; Large Language Models (LLMs); Machine Learning
• Coding; Programming Languages; Software Engineering
• Product Demonstration; Technical Troubleshooting
• Implementation Management; Solution Delivery; Solution Design
• Client Relationship Management; Problem Analysis; Workflow Analysis

This position is crucial in driving the execution of AI strategies at Real Chemistry, ensuring that AI initiatives are not only innovative but also practical, effective, and aligned with real-world needs. The chosen candidate will play a pivotal role in enhancing the organization's capabilities and fostering a culture of AI-driven innovation and continuous improvement.

Pay Range: $120,000-$170,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.