Chief of Staff

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

The Chief of Staff will report to and partner directly with the EVP, Revenue, focusing on our Revenue organization. You'll work closely with cross-functional leaders — including RevOps, Sales, and Marketing — to drive execution, alignment, and strategy across our most critical revenue and go-to-market initiatives.

This candidate will help operate key parts of the Revenue business and identify and lead high-impact initiatives. It is critical that the Chief of Staff is aligned to our operating principles. This individual must be able to work in a fast-changing, ambiguous environment. The Chief of Staff will amplify the effectiveness of the EVP and the rest of the Revenue leadership team.

What you will be doing:

• Work directly with the EVP and Revenue leadership to define GTM priorities, including pipeline, quota coverage, and headcount planning
• Partner closely with the EVP and cross-functional leaders (RevOps, Marketing, Product, Finance) to support execution and strategic alignment on top Revenue initiatives
• Help the EVP align revenue goals with company-wide objectives and drive cross-functional execution across Sales, Marketing, and RevOps
• Support the Revenue organization in prioritizing initiatives, managing operating cadences (weekly business reviews, forecast cycles, pipeline reviews), and ensuring follow-through on key decisions and action items
• Form an independent point of view on what is required to hit ACV/bookings targets. Work with Revenue leadership to identify gaps (coverage, conversion, capacity), define plans to close them, and drive execution
• Shape and manage the objectives and operating cadence of Revenue leadership team meetings — facilitating discussions on the right topics and managing follow-up on action items
• Lead and organize content creation for board materials, QBRs, and key documents related to revenue performance and strategy
• Track and impact pipeline, conversion, and attainment signals across verticals/segments, flagging risks and recommending corrective action
• Identify opportunities across the go-to-market org and lead high-impact strategic projects (e.g., comp design, forecasting infrastructure, competitive response)

What you should have:

The ideal candidate is someone with 3 - 7+ years of total experience, including experience in either revenue/sales operations, GTM strategy, business consulting (Bain, McKinsey, etc.), or as part of an internal strategy and/or operations team.

• Alignment with our operating principles (https://www.podium.com/operating-principles/)
• Located in or open to relocation to work onsite at our headquarters in Lehi, Utah
• MBA, Bachelor's, or equivalent experience
• Experience working with Sales, Marketing, RevOps, and/or Finance teams
• Experience working in the SaaS or Technology industry is a plus
• Comfort with revenue metrics and systems (Salesforce, forecasting/quota models, pipeline analytics)
• Ability to be a thought partner to the EVP by structuring and solving complex problems
• Ability to communicate clearly and directly to drive accountability and action
• Excellent written and verbal communication skills
• Excellent project management skills
• Experience working with significant change and ambiguity
• Ability to multitask and prioritize in a rapidly changing environment with competing priorities
• Willingness to roll up sleeves to directly solve difficult problems
• Systems thinking and the ability to create new structures or processes
• Pragmatic and logical in thinking and decision-making
• Trustworthiness to handle confidential information with integrity

BENEFITS

• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid parental leave
• Fertility benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.