Root Cause Analysis Engineer

Why Work at SMA America

Power the future. Build your career at SMA America.

As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. We are the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries.

Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. We hire capable people and give them the space to do the job, with clear expectations, open door leadership, and real autonomy.

If you are passionate about driving positive change and want a career where you can take ownership of your work, we would love to meet you. Together, we are not just part of the energy transition, we are helping drive it forward.

Senior Root Cause Analysis Engineer, Medium Voltage

PURPOSE OF POSITION

The Senior Root Cause Analysis Engineer protects SMA’s customers and brand quality by personally investigating field failures on SMA’s medium voltage solutions, including transformers, switchgear, and converters, and driving each one to an evidence based root cause. This is a hands on engineering role focused on technical failure analysis at the equipment level. It is not a quality process or supplier quality position. Working with cross functional and international teams, including SMA’s global headquarters in Germany, the role drives sustainable corrective and preventive actions across the product lifecycle.

PRIMARY DUTIES / RESPONSIBILITIES

• Lead hands on field failure investigations on medium voltage equipment, including site inspection, electrical testing, teardown, and evidence collection.
• Perform technical failure and data analyses, and determine the failure mechanism and specific root cause.
• Apply the 8D method for systematic root cause identification.
• Ensure analyses are evidence based, documented in compliance with standards and global processes, and aligned with the requirements of internal and external stakeholders.
• Conduct initial site analyses and on site technical evaluations, and provide technical consultation.
• Create detailed failure descriptions and collaborate with headquarters to advise and support other functions.