Care Supervisor

Company Description

Our office was established in 2013 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. With an Oustanding rating from CQC, and highly rated on homecare.co.uk, we are hugely proud of the work we do. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business. 

Job Description

Key parts of the role are to

·         Carry out care consultations, service reviews and completing client support plans.
·         Conduct staff supervisions and client QA’s.
·         Create, update and audit client care plans and assist with digital care planning.
·         Maintain accurate client and CAREGiver records on Home Instead software.
·         Conduct client and CAREGiver introductions.
·         Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
·         Support and mentor CAREGivers.
·         Audit visit logs
·         Provide support to the others in the care team.
·         Maintain regular contact with clients and CAREGivers.
·         Perform any other duties as directed by your line manager.
·         Participate in on-call duties,
·         Comply with Home Instead’s Equality, Diversity and Equal Opportunities Policy,

Qualifications

This is a first class opportunity to join a great team. The ideal applicant will have: 

·         At least 3 years experience in the care sector delivering a wide range of personal care services.
·         Experience of working with care documentation, MAR sheets and medication in a supervisory role.
·         A passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
·         Knowledge and understanding of legislation and regulations specific to Health and Social Care.
·         Good communication skills with the ability to build rapport quickly.
·         Confidence to use care management technology including providing support and training to CAREGivers.
·         An understanding of the importance of confidentiality working within current legislation.
·         A good working knowledge of IT systems with experience of Microsoft Office and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
·         A have full driving license and access to transport within the territory to visit clients.
·         great organisational skills and be flexible to meet the needs of the business.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.