Director Of Operations

Job Summary: 

The Director of Operations, Public Sector, provides comprehensive operational oversight for the Public Sector practice, ensuring the effective management and coordination of core business functions, including pricing, security, contracts, compliance, and risk. This role serves as a key interface with BDO USA’s Legal, Compliance, and other shared service functions, ensuring operational requirements are addressed, risks are appropriately managed, and business priorities are executed efficiently across the practice.

The Director of Operations, Public Sector, also serves as a strategic partner to the Public Sector leadership team, responsible for driving operational efficiency, aligning strategic initiatives, and ensuring the successful execution of key business priorities. This role combines operational leadership with hands-on execution, collaborating across BDO USA’s national marketing, communications, training, recruiting, branding, events, and employee engagement teams to streamline processes, align messaging, and deliver impactful programs for our clients, business prospects, candidates, and internal stakeholders. With a focus on operational excellence, business growth, and employee engagement, this position plays a critical role in enhancing the practice’s brand visibility, strengthens organizational culture, and ensures alignment across all verticals to support strategic objectives. 
 

Job Duties:

Practice Operations & Business Management

• Oversees day-to-day operations across the Public Sector practice, ensuring processes, priorities, and resources are aligned with leadership objectives
• Oversees pricing and proposal operations, partnering with leadership, contracts, and other stakeholders to support timely and competitive business opportunities
• Oversees security operations and requirements, ensuring alignment with applicable contractual, regulatory, and organizational requirements
• Interfaces with Legal and Compliance on contracts, regulatory requirements, risk matters, and other issues impacting the practice
• Establishes and improves operational processes and controls to increase efficiency, accountability, and consistency across the practice
• Identifies and mitigates operational risk, escalating issues appropriately and partnering with leadership and shared-service teams to drive resolution
• Serves as a central operational point of contact for Public Sector leadership, connecting business needs with the appropriate BDO USA corporate and shared-service functions

Strategic Planning, Communications, & Leadership Support