Head of Commercial & Enterprise Applications
US$225,000 – US$250,000 / yr base salary
Posted 26 Sep 2026
Advertised as “Executive Director, Head of Commercial & Enterprise Applications”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 12+ yrs
- Management level
- People management
- Employment
- Hybrid
| Base salary | US$225,000 – US$250,000 / yr |
|---|
Field of studyComputer Science, Information Systems (or related)
Study levelBachelor's
Study levelMaster's or higher
**Job Summary:
**
Revance is seeking a hands-on, strategic leader to own the ongoing support, enhancement, and roadmap for our commercial and enterprise application portfolio. Reporting to the CTO, the Executive Director, Head of Commercial & Enterprise Applications is accountable for the health, scalability, and continuous improvement of the systems that run our commercial and business operations, including the Salesforce platform (Marketing Cloud, Experience Cloud, Loyalty Cloud, Service Cloud, Commerce Cloud), life sciences CRM (IQVIA OCE), ERP (Aptean Ross), contact center (Five9), payment gateways, and sales training and marketing applications (Allego, Docebo, Exfluential, and others). This is a player-coach role for a thought leader who builds best practices for scale, engineers quality in at the source, and drives toward a “zero incidents” support model.
- Reporting to: Chief Technology Officer
- Location: Nashville, TN; Dallas, TX; Los Angeles, CA; San Francisco, CA; or Johnson City, TN onsite (hybrid)
- Salary: *$225,000-$250,000 + performance bonus + equity
*The final salary offered will depend upon factors that may include but are not limited to the quality and length of experience, education, and geographic location.
What You'll Do:
Platform Ownership
- Own the Salesforce platform end to end, spanning Marketing Cloud, Experience Cloud, Loyalty Cloud, Service Cloud and Commerce Cloud, together with the life sciences CRM (IQVIA OCE) that the field force runs on. This platform is the core of the portfolio and the largest part of the role.
- Ensure the CRM and Salesforce technology stack is architected to scale with a dynamic commercial business: a platform that absorbs new products, channels, geographies and commercial models without a rebuild, supported by a clean data model, configuration standards and disciplined release practices.
- Drive tighter integration across the portfolio so the platforms operate as one system rather than a set of connected tools, creating a seamless experience for the field, for customers, and for the practices we serve.
- Lead the implementation of new commercial technology, including Salesforce Commerce upgrades and the next wave of platform capability, from business case through delivery and adoption.
- Own the ERP (Aptean Ross) and the order to cash flow it supports, ensuring the commercial front end and the ERP back end operate as a single process from quote through order, fulfillment, invoice and cash.
- Own the remainder of the portfolio: contact center (Five9), payment gateways, and sales training and marketing applications.