Crisis Specialist
Posted 3 Jun 2025
Advertised as “Crisis Specialist I ”
BranchFactor Summary
The original posting with the fluff stripped out
- Level
- I
- Expected experience
- 4+ yrs
- Management level
- Individual contributor
- Employment
- Remote
- Contract
- Full-time
No salary listed for this role.
Study levelCertificate
Field of studyBehavioral Health, Substance Use
Study levelAssociate degree or higher
Work Location
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100% Remote (Applicants must reside in Colorado or Oklahoma)
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Role Focus: Answering incoming 988 crisis calls for the state of Colorado.
Schedule & Shift Differential
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Full-Time Commitment: 40 hours/week
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Extra Pay: Competitive shift differential pay available for weekend, evening, and overnight hours!
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Apply for a list of our open schedules
Join Our Team as a Crisis Specialist – Where Every Day We Inspire Hope!
Are you ready to make a difference in people's lives? At Solari, we're on a mission to provide compassionate care and stand strong in times of crisis. We're looking for a dynamic and dedicated Crisis Specialist to join our team and be a beacon of hope for those in need!
What You'll Do:
As a Crisis Specialist, you'll be the first voice of support for individuals reaching out for help. Your superpowers will include assessment and referral of crisis calls, chats, or texts, ensuring safety, and coordinating care with finesse. You'll work closely with a wonderful team to transform challenges into opportunities for recovery and resilience!
Core Values:
At Solari, we live and breathe our core values, and as part of our team, you’ll embody these principles: safety, hope, recovery, and service excellence. You'll be pivotal in fostering an uplifting culture that empowers both our community and our staff!
Your Responsibilities:
- Lead the Way: Respond to incoming calls, texts, and chats for crisis services with a blend of compassion and expertise. Every interaction you have will be an opportunity to bring hope and positivity.
- Screen & Triage: Use your keen insight to assess and guide crisis interventions, utilizing our risk assessment tool to ensure safety and effective resolutions.
- Empower Through Education: Share valuable mental health education and community resources, helping individuals navigate their path to recovery.
- Team Player: Collaborate in training, meetings, and clinical oversight, enhancing your skills and knowledge while contributing to a supportive environment.
- Ensure all interactions are documented accurately in our EHR, maintaining our commitment to quality and efficiency.