Business Operations Analyst

Healthcare is complex. We’re here to change that.

RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone.

Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other.

At a Glance

The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business.

Where You'll Be

Location: New York City, NY | Hybrid

We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

Office address: 250 Park Ave S, New York, NY 10003 (Union Square)

What You’ll Do

• Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability
• Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics
• Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement
• Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance
• Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations
• Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions
• Help maintain data quality and operational rigor through standardization, documentation, and governance
• Present findings and recommendations to stakeholders and leadership in a clear, actionable way
• Support ad hoc analyses and projects as business needs evolve

What We’re Looking For

• Bachelor's degree in business, operations management, or a related field
• 2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry
• Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making
• Strong analytical skills, with the ability to interpret data and translate it into clear insights and recommendations