Finance Operations Associate

Title -Advanced Associate - Finance Operations

Description: In this role, You'll Supports end-to-end finance operations including Accounts Receivable, cash application, billing, reconciliations, banking, and month-end activities. Works with global stakeholders to ensure accurate financial processing, timely resolution of issues, and effective customer service. This role aligns with industry titles such as Accounts Receivable (AR) Specialist, Cash Application Specialist, Order to Cash (O2C) Specialist.

Job Summary

The Advanced Associate - Finance Operations is responsible for supporting end-to-end finance operations across Accounts Receivable, cash application, bank collections reporting, customer billing, account reconciliations, financial reporting, and month-end close activities. The role manages banking transactions, customer account maintenance, refund and chargeback resolution, credit card validation, and operational reporting while supporting business operations across the Americas, EMEA, Japan, China, India, and other global regions. This position requires strong analytical skills, attention to detail, and excellent written and verbal communication skills, including professional email communication and stakeholder management, to ensure accurate financial processing, compliance with company policies, and high-quality customer service.

Key Responsibilities

Cash Application & Banking Operations

• Process and apply customer payments received through banking platforms and ERP systems.
• Investigate and resolve unidentified or unapplied cash receipts.
• Monitor bank collections and support cash application reporting activities.
• Prepare receipt upload files and perform bank receipt reconciliations.

Accounts Receivable & Customer Account Management

• Review aging reports and support collection and outstanding balance resolution activities.
• Process customer account adjustments, debit memos, credit memos, and compensation entries.
• Manage refund requests, chargebacks, and customer account corrections.

Billing & Invoicing

• Generate customer invoices for assigned regions.
• Support monthly billing activities and ensure timely and accurate invoice processing.
• Prepare billing-related reconciliations and operational reports.

Credit Card & Payment Administration

• Validate and register credit card transactions in accordance with company policies and compliance requirements.