Head of Client Care
£30,000 / yr base salary
Posted 1 Oct 2022
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
Compensation
| Base salary | £30,000 / yr |
|---|
Role speciality
Care PlanningClient Care
Preferred qualifications
Study levelCertificate
Company Description
Home Instead enjoys an outstanding rating and reputation as the highest quality home care provider in West Sussex.
Job Description
As Head of Client Care, you will be the first point of contact for families and clients looking for care, taking enquiries and arranging and conducting consultations, commanding credibility with your calm and assertive approach to care planning.
Qualifications
- Level 5 qualification (or Level 3 and be working toward a Level 5 qualification).
- Solid understanding of the CQC regulatory framework, and willingness to learn and exceed Home Instead standards and write fantastic, person centred care plans
- Strong customer service skills, a natural ability to put families at ease