Quality Manager
Posted 20 Aug 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 8–10 yrs
- Management level
- People management
- Employment
- Hybrid
Compensation
No salary listed for this role.
Role speciality
Quality AssuranceQuality ManagementTelecommunications Manufacturing
Useful technologies
ISO 9001Microsoft Office SuiteSAP QMTL 9000
Required qualifications
Field of studyElectrical Engineering, Industrial Engineering, Telecommunications Engineering (or related)
Study levelBachelor's
Preferred qualifications
CertificationsASQ Certified Quality Manager, Six Sigma Black Belt, Certified Quality Engineer
Study levelMaster's
Quality Management & Engineering (QME) comprises the development and implementation of the quality strategy and related policies, procedures, and methods. Contains undertaking of quality planning, assurance, control, and initiates improvements. Ensures that the engineering aspects of quality assurance requirements for programmes, products, and technologies are met.
Responsibilities
- Quality Management System (QMS) Leadership & Compliance:
- Develop, implement, and maintain the site's Quality Management System (QMS) in strict adherence to international standards such as ISO 9001, TL 9000, and specific customer quality requirements relevant to telecom infrastructure.
- Ensure all manufacturing processes, equipment, and finished products comply with internal quality standards, customer specifications, and applicable local and international regulatory requirements for telecommunications.
- Lead and manage internal, customer, and third-party quality audits, ensuring timely identification, documentation, and closure of non-conformances and the effective implementation of corrective and preventive actions (CAPA).
- Manufacturing Process Quality & Continuous Improvement:
- Drive continuous improvement initiatives across all manufacturing lines using advanced methodologies such as Lean Manufacturing, Six Sigma, 8D, FMEA, SPC, MSA, and Root Cause Analysis to optimize processes, reduce defects, enhance efficiency, and improve product reliability for telecom equipment.
- Oversee the development and implementation of robust process control plans, inspection procedures, and quality gates for critical manufacturing stages (e.g., PCB assembly, optical module integration, RF calibration, final system testing).
- Monitor key quality performance indicators (KPIs) specific to telecom manufacturing, analyze data trends, and report on quality performance to senior management, proactively identifying and addressing potential quality risks.
- Team Leadership & Development :
- Lead, mentor, and develop a high-performing team of local quality engineers, inspectors, and technicians, fostering a strong culture of quality ownership, accountability, and continuous learning.
- Conduct performance reviews, provide constructive feedback, and identify training needs to enhance the technical capabilities and professional growth of the quality team in Hanoi.
- Promote effective cross-functional collaboration between quality, production, engineering, and supply chain teams within the Hanoi facility.
- Supplier Quality Management (Local & Regional):