IP Resident Engineer

We invite experienced professionals to apply for the IP Resident Engineer position, where you will serve as a crucial on-site liaison in Bellevue, WA, managing both administrative and technical aspects for our customers. This highly visible role involves ensuring the operational quality of system equipment, performing complex on-site installations (Major Move, Add, Change, or Delete), and expertly diagnosing, troubleshooting, servicing, and repairing intricate systems. Join our team and contribute your expertise to deliver exceptional customer support and maintain system excellence.
 

Responsibilities

The IP Resident Engineer role encompasses a wide range of responsibilities from network strategy, design and engineering, implementation and migration planning, service design and proof of concept, implementation, testing, optimization services, customer training and advice, and on-site support. The work is on-site or remote with customers.  Engineer will be required to work in a consultative manner with customers, solutions and marketing groups and systems engineering to scope and deliver professional service projects, which includes following responsibilities: 

• Develop network architecture and services designs with the best architecture available to support our customers’ services. 
• Produce network implementation and migration plans. Configure equipment and services. 
• Test and support networks in various stages of deployment. Audit and assess network against customer service requirements and best practices. Formulate network management strategies. 
• Produce and review technical statement of work documentation.Provide appropriate training material and delivery of the training. 
• Evaluate customer networks for performance, scalability, manageability and security. Provide recommendations to optimize the network operations and performance. 
• Work with internal technical teams for product placement and feature improvements for reliability, availability, and serviceability. 
• Work closely with customers to conduct network readiness and customer readiness tests. 
• Develop and maintain strong relationships with customer's technical and management teams. 
• Occasional maintenance hour work expected in the role to support critical network events.

 

Qualifications

You have: 

• Four years degree in Computer Science, Computer Engineering, Telecommunication or equivalent experience. Nokia NRSII certification is required. Nokia SRA, Cisco CCIE and/or Juniper JNCIE or equivalent certification preferred. 
• 7+ years relevant work experience with a telecom communications equipment vendor or service provider in Designing, Configuring, Monitoring and Troubleshooting IP networks.