Customer Solutions Architect
Posted 3 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 10+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
No salary listed for this role.
Field of studyEngineering
Study levelMaster's
CertificationsCisco CCIE, Juniper JNCIE
Contribute to and support the Architecture, Technical Scope of Work (SOW) and Solution Description for the Customer project. Assist internal teams from offer commencement through to final solution delivery and acceptance by the customer. Establishment of the agreed contractual System Requirements. Development of an E2E Architecture and Design that meets the specifications, time to market and product/quality constraints.
The Solution Architect is accountable for the technical accuracy of the design solution (i.e.: as defined in the SA&HLD etc.) – and the resulting implementation.
Responsibilities
Pre-sales Phase:
ASSIST Business Development with the following:
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Development of the IP Architecture and Solution Description to be used for offer submission (and integration/dependencies with the E2E solution).
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Pre-determine a Physical and Logical Solution Architecture; partition and allocate system requirements and functionality to the architecture; analyze and evaluate alternative solutions; define subsystems and system elements and requirements.
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Identification of Key Technical Risks and Issues, develop mitigation plans
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Identification of roadmap gates ensuring time to market (for IP products and dependencies with non-Nokia products).
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Provide key inputs for technical decisions relating to system requirements and system architecture/design.
Project Execution Phase:
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System/Solution Requirements Development.
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Identification of key Use Cases; agreement on key acceptance criteria.
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Derive products and solution requirements in line with the SOW and solution description while being fully coordinated with project management, design and deployment team; perform requirements designation and importance analysis; perform verifiability analysis; perform risk analysis.
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Development of E2E Solution Architecture and support to High-Level Design (multiple technology domains).
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Determine a Physical and Logical Solution Architecture; partition and allocate system requirements and functionality to the architecture; analyse and evaluate alternation solutions; define subsystems and system elements and requirements.
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Perform Use Case Analysis, scenario determination and develop sequence diagrams to support the requirements analysis, architecture & high-level design activities.