Financial Customer Service Intern

DHL Express Italy, a leading global company in the field of express transportation and logistics services, part of DHL Group, awarded Great Place To Work, is looking for an Internship in Financial Customer Service at Innovation Campus, Peschiera Borromeo (MI) for the Finance Department.
WHAT DO WE OFFER?

• The opportunity to acquire and develop knowledge of administrative processes.
• Enhance your interpersonal skills within the organization in a multinational environment, focusing on customer needs and helping to create an extraordinary customer experience.
• Six-month full-time internship, with reimbursement of expenses of €800 gross and meal vouchers.
• Company shuttle from Milan (Milan Rogoredo, Lambrate, and Segrate stations).

WHAT WILL YOU BE IN CHARGE OF?

• Managing administrative procedures relating to invoice disputes and/or requests for clarification from customers and company departments.
• Managing activities in accordance with company procedures and objectives.

YOUR PROFILESomeone with a strong interest in learning more about the world of Customer Experience, with good communication skills, an aptitude for working with numerical data, knowledge of Excel, and English language skills (intermediate B1).
Experience and skills

• Diploma in Accounting or equivalent
• Teamwork and collaboration
• Good knowledge of Office365

WHAT ARE THE NEXT STEPS?

• Apply now and upload your CV online and complete the profile and pre-screening questions.
• As part of the application process, you will receive an email asking you to complete a few games. This activity helps us gain a deeper understanding of your strengths and behaviors, and all candidates will have the opportunity to demonstrate their potential.
• Once you’ve finished the game, you’ll be able to view your results.
• If your CV has been shortlisted our HR Team will contact you to provide further details.

Please note: completing the games is required to be considered for the role.
At DHL, we believe that differences are a strength. We provide equal opportunities and assess applications based on skills, experience, and potential, in line with the principles of diversity, equity, and inclusion, without any form of direct or indirect discrimination. Our commitment is recognized through the UNI/PdR 125:2022 Gender Equality Certification and further supported by the use of technological tools to review our job descriptions, helping to promote neutral and inclusive language. Therefore, there is no need to include your date of birth, photograph, marital or family status, or any other personal information not relevant to the recruitment process in your CV.CONNECTING PEOPLE. IMPROVING LIVES.