Team Lead, Field Service Engineering

As the Team Lead, Field Service Engineering, you will lead a team of engineers and technologists responsible for supporting shipyard production within a specific engineering discipline. Acting as the primary liaison between Engineering and Production, you will help ensure technical issues are resolved efficiently and that production teams have the information they need to succeed.

Working closely with Production, Planning, Supply Chain, and Engineering teams, you will coordinate engineering support activities, lead technical problem solving, and drive continuous improvement initiatives in a fast-paced shipbuilding environment.

Responsibilities

• Lead, coach, and develop a team of Field Service Engineers and Technologists. 
• Coordinate and prioritize engineering support activities and assignments. 
• Serve as the primary liaison between Engineering and Production. 
• Lead projects and make operational decisions with minimal oversight. 
• Develop and improve processes and procedures to support daily operations. 
• Ensure Technical Issue Reports (TIRs) and Change Requests are documented and communicated effectively. 
• Build strong relationships with internal and external stakeholders. 
• Represent the Field Service Engineering team in discipline-specific meetings.

Qualifications

• Bachelor's degree in Engineering or Diploma in Engineering Technology in a related discipline. 
• 5+ years of experience in shipbuilding, manufacturing, construction, or another complex industrial environment. 
• Strong understanding of engineering design, production processes, planning, and materials management. 
• Ability to interpret production drawings, Bills of Material (BOMs), 3D models, and technical data. 
• Proven analytical and problem-solving skills with the ability to resolve complex technical issues.

Due to the nature of work Irving Shipbuilding does, all successful applicants must meet requirements for the Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Please note this position requires a full-time, in-office presence.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees.  At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Irving Shipbuilding is proud to be Canada's National Shipbuilder. Our team is constructing more than 20 modern patrol ships and destroyers for the Royal Canadian Navy and Canadian Coast Guard as part of the largest defence procurement project in Canadian history. 

By joining our team of more than 2,400 shipbuilders, you can enjoy a dynamic and exciting career with a company dedicated to your success, development, and safety.  

At Irving Shipbuilding, we're making history - why not make it with us? Learn more about careers at Irving Shipbuilding: shipsforcanada.ca/opportunities. 

We invite applications from all qualified candidates, including racially visible persons, women in underrepresented roles, persons with disabilities, Indigenous persons, and members of the 2SLGBTQIA+ community, and encourage applicants to self-identify.