Chief – Operations & Alliance Management

Responsibilities

1. Operations Centre of Excellence (COE) Leadership

• Design and deploy standardized execution frameworks covering the full project lifecycle—from feasibility and design to construction, handover, and stabilization.
• Establish enterprise-wide operating standards, SOPs, stage-gate reviews, decision rights, governance cadence, and escalation mechanisms.
• Act as the custodian of execution discipline across all asset classes and geographies.

2. Portfolio Governance & Performance Assurance

• Set up and govern a Portfolio PMO / Enterprise Control Tower.
• Drive portfolio visibility through dashboards, MIS, early-warning systems, and risk heatmaps.
• Chair periodic portfolio performance reviews with Business Heads and Project Leaders.
• Lead intervention, recovery, and turnaround frameworks for delayed or at-risk projects.

3. Alliance & Partnership Management (COE)

• Develop and institutionalize alliance frameworks for:
  • Joint Ventures and landowner partnerships
  • Developers, EPC and PMC partners
  • Strategic consultants and ecosystem partners
• Standardize partner onboarding, governance structures, SLAs, KPIs, and review cadence.
• Own partner performance management, escalation, dispute resolution, realignment, and exit strategies.
• Build a scalable, high-performing partner ecosystem aligned with long-term growth ambitions.

4. Commercial, Contracting & Risk Governance

• Define enterprise standards for contracting philosophy, scope clarity, risk allocation, and claims management.
• Review and guide non-standard, complex, or high-risk commercial and alliance structures.
• Partner with Legal, Contracts, and Finance teams to strengthen commercial governance and risk mitigation.
• Drive cost optimization, value engineering, productivity improvement, and margin protection initiatives.

5. Operational Excellence & Digital Enablement

• Institutionalize best practices in:
  • Planning & scheduling
  • Cost and cashflow control
  • Quality assurance / quality control (QA/QC)
  • Health, Safety & Environment (HSE)
• Lead deployment of digital platforms for project controls, analytics, reporting, and ERP integration.
• Promote a continuous improvement culture, including Lean principles and standardization.

6. Capability Building & Leadership Development

• Define competency frameworks for operations and alliance leadership roles.
• Build structured learning, certification, and leadership development pathways.
• Mentor senior leaders and build strong succession pipelines for critical operations roles.

7. Strategic Advisory to Leadership

• Act as a trusted advisor to the CEO and Board on execution risks, alliance strategy, and scale readiness.
• Support evaluation of new business models, redevelopment opportunities, and JV proposals from an execution and governance standpoint.

Qualifications

• Total Experience: 20+ years
• Relevant Experience: 18–25+ years in Real Estate / Construction / Infrastructure
• Proven exposure to multi-project portfolios and enterprise governance models
• Experience across residential and commercial developments
• Exposure to large Indian groups, MNCs, conglomerates, or leading design/consulting organizations
• International project exposure desirable