Officer

Responsibilities

1. Contract Management

• Manage and administer contracts for Retail Customers across the Western Zone, ensuring compliance with commercial terms, pricing agreements, and operational requirements.
• Handle contract execution, documentation, and coordination for State Electricity Boards (SEBs), Third-Party Customers, and Corporate Clients.
• Support end-to-end contract management for key industrial customers, including Power Plants, Cement Industries, and other large institutional consumers.

2. MIS & Inventory Management

• Prepare and circulate daily collection reports, ensuring timely visibility of receivables and collection status.
• Monitor and report weekly open contract status, highlighting pending executions, deliveries, and customer commitments.
• Generate weekly and monthly paid/unpaid stock reports for effective inventory and working capital management.
• Prepare MIS dashboards, analytical reports, and PowerPoint presentations for business reviews and decision-making.
• Track and report inventory metrics, including paid/unpaid stock, sold/unsold inventory, plot rent charges, and outstanding dues.
• Perform monthly, quarterly, and annual reconciliation of physical inventory against stock books and system records.

3. SAP & Automation

• Act as a key user for SAP MM, SD, and FI modules.
• Develop and enhance SAP-based reports and dashboards to improve business visibility and decision-making.
• Drive automation and digitization initiatives to improve operational efficiency and reporting accuracy.
• Coordinate with IT teams for system enhancements, issue resolution, and process improvements.

4. Billing & Operations

• Generate and verify Sales Invoices, Plot Rent Invoices, and Delay Payment Interest Invoices in accordance with contractual terms and company policies.
• Perform customer account reconciliations and resolve billing discrepancies in a timely manner.
• Coordinate with Finance, Commercial, Logistics, and Operations teams for account updates, adjustments, and closure of outstanding transactions.
• Verify payments received and issue Delivery Orders (DOs) as per approved commercial and credit terms.
• Conduct periodic customer reconciliations and obtain balance confirmations to ensure accuracy of receivable records.
• Monitor and clear customer open items, including advances, security deposits, EMDs, credit notes, and other outstanding balances.
• Handle credit customer billing and follow up for collections to ensure timely realization of receivables.

5. Statutory Compliance