Advanced Field Service Technician

As a Lead Advanced Field Service Technician, BAS here at Honeywell, you will lead and execute advanced field service activities involving Building Automation Systems (BAS), including complex installation, commissioning, maintenance, troubleshooting, and system optimization. You will serve as a technical resource for field service teams and customers, providing expertise to resolve complex system issues, improve system performance, and ensure reliable operation of building automation and integrated fire and life safety systems.

You will report directly to our Field Service Manager and you’ll work out of our Duluth, GA location on an On-site work schedule.

In this role, you will impact customer satisfaction, system reliability, and operational excellence by providing advanced technical leadership, resolving challenging field issues, supporting system integration, and ensuring the delivery of high-quality service solutions.

Responsibilities

KEY RESPONSIBILITIES

• Lead and execute advanced installation, commissioning, maintenance, repair, and optimization activities for Building Automation Systems and associated building technologies.
• Diagnose and resolve complex technical issues involving BAS controllers, networks, software, field devices, HVAC equipment interfaces, and integrated fire and life safety systems.
• Provide advanced technical guidance and on-the-job support to field service technicians, helping improve troubleshooting capabilities, service quality, and team performance.
• Configure, test, and commission building automation systems to ensure proper operation, system integration, and compliance with customer requirements and applicable standards.
• Support the integration and troubleshooting of BAS with fire alarm, life safety, security, and other building systems as required.
• Interpret and work from technical drawings, wiring diagrams, system architectures, sequences of operation, and engineering documentation to resolve complex field challenges.
• Conduct advanced system testing, inspections, preventive maintenance, and performance evaluations to verify reliability and identify opportunities for improvement.
• Collaborate with field service management, engineering, project management, subcontractors, and customers to coordinate service activities and resolve escalated technical issues.
• Maintain accurate service documentation, commissioning records, system configurations, and reports in accordance with Honeywell procedures and customer requirements.
• Promote a strong safety culture by following established work practices, site requirements, and applicable regulatory standards.