Field Service Technician

As a Lead Field Service Technician here at Honeywell, you will play a critical role in delivering advanced separation and purification solutions for gas, liquids, and industrial processes. You will lead field service operations, ensuring high-quality service delivery and operational efficiency while supporting sustainability goals through optimized resource utilization and reduced emissions.

You’ll work out of our Charlotte, NC or Raleigh, NC location. 

In this role, you will impact product quality and customer satisfaction by providing expert technical support and leading field service teams to resolve complex issues efficiently and effectively.

Responsibilities

Responsibilities:

Commissioning Control Systems

Install pre-engineered software, checkout control systems, start-up and commission systems and fine tune operations as per customer requirements or job specification. Use productivity tools such as wireless commissioning to improve efficiency.   

Troubleshoot hardware and software issues, make changes to meet specification requirements. May involve re-engineering effort or system re-design

Perform Open systems and/or 3rd party integrations

Complete technician work under estimated hours and within allocated time frame.

Be aware of Honeywell’s scope of work and protect financial impact due to changes by supporting and obtaining change orders wherever appropriate.

Ensure that Configuration Management policy is followed which involves back-up of all changes on an on-going basis during installation and final archiving of Honeywell hardware and software on Honeywell Server (ADEPT)

Coordination with other trades and Customer/General Contractor/Mechanical Contractor as well as Honeywell engineering

Coordinate work with other trades and upper tier contractors to accomplish Honeywell’s commissioning task most effectively. Specifically work with electrical contractor and ensure installation is completed per Honeywell’s drawings and guidelines. Manage Honeywell equipment deliveries, storage, handling at site and correct installation by sub contractors.

Set up and assign work to balancer as required.

Coordinate with Solution Design Center or local engineer to understand scope, hardware, software, graphics and as-built details

Be able to manager projects <$200K

Customer management and sales support activity

Conduct  system functional training as required per contract

Demonstrate system and obtain sign-off as per contract

Support sales/Project Manager on surveys, application selection, and layout of potential retrofit opportunities. Support sales and delivery for high end complex integrated/networked solutions specifically for layouts, configuration, system architecture design and be able to present to customer/consultant whenever required.