Sales Executive

Role Purpose

To promote and sell new vehicle models while achieving sales and conversion targets, managing customer leads effectively, and delivering a professional and seamless customer experience from initial enquiry through vehicle delivery.

Key Responsibilities:

• Welcome customers professionally and understand their vehicle requirements and preferences.
• Handle all assigned customer leads within the required 30-minute response time.
• Present and explain vehicle features, specifications, performance, benefits, and available options.
• Explain brand services available at the point of sale, including vehicle registration, insurance, and aftersales services.
• Collect all required customer documents to ensure deals are processed and invoiced accurately.
• Monitor and understand market pricing and competitor price movements.
• Recommend suitable accessories and optional equipment based on customer requirements.
• Achieve assigned monthly vehicle sales targets.
• Achieve the required sales conversion rate targets.
• Prepare accurate vehicle quotations, including prices, discounts, financing requirements, and payment options.
• Advise customers on current and upcoming availability of new vehicle models.
• Schedule showroom visits and appointments with potential customers.
• Follow up with live bookings and sales opportunities until vehicle delivery is completed.
• Coordinate vehicle delivery with the Delivery Specialist to ensure a smooth handover.
• Maintain regular communication with customers throughout the sales process.
• Attend product training, sales meetings, and other development sessions to enhance product knowledge and sales performance.
• Maintain accurate customer information, sales orders, and other relevant records in the required systems.
• Maintain a professional appearance and represent the company and brand positively at all times.
• Build strong customer relationships by providing a friendly, professional, and helpful experience.
• Perform other duties and responsibilities as assigned by the Sales Manager.

What We're Looking For:

Experience: Minimum of 3 years of relevant sales experience, preferably within a new-car sales or automotive dealership environment.

Education: Diploma or Bachelor's Degree.

Sales Skills:

• Strong understanding of new-car sales processes and showroom operations.
• Proven ability to achieve sales targets and conversion rates.
• Strong lead management and customer follow-up skills.
• Ability to understand customer requirements and recommend suitable vehicles.
• Good knowledge of vehicle features, specifications, benefits, and accessories.
• Experience preparing quotations, calculating discounts, and explaining financing options.
• Strong negotiation, persuasion, and closing skills.
• Ability to build and maintain long-term customer relationships.

Driving License: Valid UAE Driving License is required.

Software & Computer Skills: Computer literate with the ability to use standard computer applications, CRM/sales systems, and digital customer management platforms.

Languages: Fluency in English is essential; Arabic is preferred.

Why Join Ali & Sons?

At Ali & Sons, we are committed to excellence, innovation, and delivering exceptional customer experiences. As part of one of the UAE's respected and diversified business groups, you will benefit from:

• A professional and customer-focused automotive sales environment.
• Opportunities for product training, learning, and career development.
• Exposure to new-car sales and leading automotive brands.
• A performance-driven culture that values customer service, teamwork, and professionalism.
• Opportunities to develop expertise in automotive retail sales and customer relationship management.
• The opportunity to build a successful career with an established UAE business group.

Ready to Build Your Career with Ali & Sons?

If you are an experienced automotive sales professional with strong customer relationship skills, proven sales and conversion performance, and a passion for new-car sales, apply now and become part of the Ali & Sons team.

Gulf Star Motors

XPENG, a leading electric vehicle manufacturer, is driving innovation with its cutting-edge technology and smart mobility solutions.

Gulf Star Motors, a subsidiary of Ali & Sons, is proud to bring the XPENG brand to the UAE, offering customers a new era of electric vehicles that are both efficient and luxurious. With a strong presence in Dubai and Abu Dhabi, we are committed to delivering unparalleled service and a premium driving experience. Our team at Gulf Star Motors ensures that every customer enjoys seamless support throughout their journey with XPENG, from purchase to after-sales service.