Team Leader, Fund Operations

Overview Responsible for managing and developing a team of Fund accountants and Senior Fund accounts. To act as the subject matter expert in Fund operations – Cash recon, position, recon, NAV calcs and reviews. Work with various internal business units to improve processes and procedures; work with the client service team to deliver high quality services to existing clients and support new client or products. 
Key Accountabilities and main responsibilities Strategic Focus

• Lead, develop and manage a team of Fund accountants and Senior fund accountants’. 
• Provide leadership and guidance to staff, fostering an environment that encourages employee engagement, teamwork and communication 
• Lead and facilitate performance management and career development processes with staff. Make decisions for staffing and provide training to staff. 
• Develop periodic goals, organize the work, set short-term priorities, monitor all activities, and ensure timely and accurate delivery of the work by the team. 
• Monitor work distribution and ensure resources are used effectively both within the team. Adapt the team structure as required to meet the evolving needs of the business and clients. 
• Initiate, develop and implement short- and long-term plans to improve the effectiveness of team processes and functions. 

 Operational Management 

• Act as the subject matter expert and direct the activities of the team to prepare standard, complex and ad hoc NAV calculations including trade, position and cash recons and tax reporting which supports highly sophisticated institutional clients, investment professionals and marketing materials. 
• Proactively ensure a strong understanding of end-to-end processes, controls, data flows, roles and responsibilities involved in performing Fund accounting responsibilities. 

People Leadership 

• Evaluate opportunities to improve processes and procedures to ensure optimal productivity and quality of output to deliver client satisfaction. 
• Influence and partner with the operations and technology teams and service providers / vendors to ensure data quality, identity and resolve issues related to performance and reporting as needed. 
• Ensure all client queries / issues raised are responded to in a timely and appropriate manner. 

Governance & Risk 

• Ensure effective policies, procedures and controls are in place, well documented and maintained. 
• Calculate and/or review NAVs and all end to end related processes.
• Ensure SLA are met with minimal to no exceptions or escalations. 
• Get involved in migration to a new accounting system and help in cross training the team with the new system and processes.. 
• Ensure management fees and performance fees are calculated as per the fund document. 
• Foster a risk management and compliance culture within the team. 

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. 
Experience & Personal Attributes

• Graduate or relevant professional qualification (CA/MBA Finance). 
• Fund accounting and NAV calculation experience (7+ years) from either the custody or funds management industry 
• Proven experience developing, motivating and managing a End to end NAV calculations. 
• Excellent analytical skills, with ability to identify and resolve problems. 
• Ability to manage detail whilst maintaining a strategic view in an environment of ambiguity and change. 
• Effective communicator with the ability to concisely articulate complex concepts and problems across the business and to clients. 
• Strong understanding of financial markets, investment management processes and operational support functions. 
• Proficient in data and reporting automation with strong Microsoft Excel and VBA skills. 
• Demonstrable skills in managing end to end process and controls. 
• Proven track record in the ability to critically assess processes, controls and issues implementing both tactical and strategic solutions. 
• Adept at leading and managing change within reporting teams, identify solutions and enhancement the overall reporting process. 
• Ability to work in a fast paced and ever-changing environment which can be quite pressurized at times, managing the team to work to tight deadlines. 
• Good academic record, very strong communication and stakeholder engagement skills. 
• Positive, proactive and flexible attitude. 

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. 

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. 

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.  

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.