LCE Underwriter

We are currently seeking a LCE Underwriter to join our team.

The Lending Center of Excellence (LCE) Underwriter assists with the adjudication of the retail credit portfolio in a timely and accurate manner providing exceptional customer service to our branch & broker channels. Under general direction, underwrites and approves/declines member credit applications by adhering to Tru Cooperative Bank’s (Tru) Credit policies/guidelines and their assigned their limits. Supports the growth targets set for Tru. This role is a subject matter expert to various areas within the Credit Operations department and is required to support business development needs.

Here’s what would be included as a part of your typical day

1. Underwriting: Adjudicates retail credit applications in line with Tru policies, procedures, and guidelines; approves/declines credit within assigned lending limits and makes recommendations for credit above assigned limits to LCE management. 
2. Broker/Branch Relations: Communicates Tru’s Credit policies and guidelines to mortgage brokers ensuring the quality of applications received meets Tru standards, while maintaining positive relationships with brokers. Maintains and strengthens relationships within our branch & broker channels.   
3. Risk Management: Maintains compliance and risk management requirements by achieving audit scores >85%. Has a strong understanding of Tru’s Credit Policies/Guidelines by staying up to date on all internal changes as well as regulatory changes from BCFSA, OSFI and FCAC. 
4. Service Delivery: Provides quality and timely underwriting services and solutions for the benefit of our members, branch, and broker channels.
5. Process Excellence: Seeks opportunities to optimize and improve the workflow and processes of the LCE responsibilities and provides recommendations to Senior Underwriters. 
6. Stakeholder Management: Delivers exceptional service to internal and external stakeholders by determining their needs and responding to inquiries in a timely, efficient, and courteous manner. 
7. Additional Duties: May perform a variety of activities relating to the overall operation of the Credit Operations department. 

Required Skills, Experience & Qualifications

• College, Trade or Tech School Diploma (2 years) in a related field or equivalent combination of education and experience required
• Minimum 3 years experience of Retail Credit
• Financial Advisory experience preferred
• Demonstrated written and verbal communication skills, with the ability to interact effectively with a wide variety of stakeholders, including Advisors, Management levels, Shared Service teams and Brokers.
• Ability to apply judgment and intuitive thinking to make decisions independently but acknowledges limitations and escalates as required.
• Take responsibility for self-development and continuous learning.
• Demonstrates strong organizational and time management skills to support self managed responsibilities of the role.
• Demonstrated understanding of Tru’s Lending Guidelines
• Proficient computer skills with experience using the Microsoft suite of products (Word, Excel, and Outlook) and financial institution specific programs
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have: 

• Mental health coverage and resources 
• Customizable health benefits, as well as topped-up parental leave 
• Performance-based compensation, employee banking advantages and group RRSP matching 
• Vacation time and flexible work arrangements to support your lifestyle 

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices. 

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity! 

 Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check. 

Diversity, Equity, Inclusion & Belonging

At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.  

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

 If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement. 

Your individuality is welcome here. 

About Us 

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank. 

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.