Wave Planner

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries.

You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The Wave Planner is responsible for the efficient management of inventory and order fulfillment processes within the distribution center. This role involves order management, creating and dispatching work to optimize the picking, packing, and shipping of products. The Wave Planner works closely with various departments to ensure that customer orders are fulfilled accurately and in a timely manner.  

YOUR TASK 

• Coordinate with warehouse teams to ensure efficient picking, packing, and shipping of orders.
• Monitor wave performance and make adjustments as needed to meet changing demands. 
• Resolve issues interfering with on-time completion of orders.  
• Communicate / escalate issues 
• Monitor inventory levels and work with operations to ensure inventory is correctly allocated for outbound orders 
• Ensure that inventory is properly allocated to meet wave plans and customer demands.
• Prepare reports and provide insights on wave performance, order fulfillment rates, and inventory management. 
• Collaborate with cross-functional teams to enhance warehouse operations and streamline workflows. 
• Communicate effectively with warehouse staff, supervisors, and other departments to ensure smooth operations. 
• Escalate issues that cannot be resolved.  
• Communicate with Client Services on issues of non-workable orders. Address and resolve any issues or discrepancies related to wave planning and order fulfillment. 
• Continuous involvement and support with departmental process improvements 
• Follow and maintain 5S Program and guidelines 

Qualifications

• Able to perform in a fast-paced packaging environment   
• Perform accurately under stressful conditions.   
• SAP knowledgeable 
• Microsoft Office Proficient 
• Customer-oriented, professional communication skills 
• Have strong analytical and problem-solving skills 
• The ability to follow instructions, processes, and procedures; ability to multitask 
• B.A. degree or equivalent work experience, minimum 4 years as scheduler