Global Logistics Specialist

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

GLOBAL LOGISTICS SPECIALIST, CARRIER MANAGEMENT (STARLINK)

As Starlink’s Global Logistics Specialist, Carrier Management, you will run day-to-day carrier execution and exception management for domestic and international freight. You will keep inbound, outbound, and reverse shipments moving across air, ocean, and ground, hold carriers to service and cost targets, and give the business a clear picture of status and risk before a delay hits production or a customer.

Your focus is transportation operations, carrier relationships, and transport risk. You will manage assigned lanes and carriers, recover disruptions, support routing and rate decisions, and coordinate with suppliers, carriers, internal teams, and trade/compliance partners so freight arrives on time and in spec.

RESPONSIBILITIES:

• Oversee carrier management, including daily operations, shipment flows, service quality evaluation, and performance monitoring
• Monitor carrier performance and implement corrective actions when necessary to ensure service quality and compliance
• Tracks, traces, and updates status for inbound and outbound materials, and consumer products and acts as the point of contact for logistics-related issues for Starlink logistics
• Mitigate transport-related risks by identifying potential issues and implementing appropriate risk management strategies
• Manage exceptions and disruptions in transportation operations, proactively finding solutions to minimize impact on supply chain operations
• Collaborate with internal stakeholders to ensure alignment and coordination across different functions, such as procurement, sales, and customer service
• Develop and maintain strong relationships with carriers to ensure reliable and cost-effective transportation services
• Collaborate with carriers to negotiate rates, service levels, and support with the development of contract terms and service requirements
• Stay up-to-date with industry trends and regulations, implementing best practices in carrier management and transport risk mitigation
• Analyze transport data and metrics to identify areas for improvement and cost reduction
• Communicate effectively with internal and external stakeholders to provide updates on transportation operations and address any issues or concerns
• Reports daily status to business stakeholders and weekly logistics statuses as required