Bartender

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Guest Experience

• Ensure warm, professional, and engaging service is consistently delivered
• Build strong guest relationships and create memorable experiences
• Respond promptly and professionally to guest feedback and service recovery opportunities
• Drive guest engagement through innovative beverage offerings and promotions
• Maintain a visible presence during service periods to support the team

Operational Management

• Oversee the daily operation of the bar and ensure smooth service delivery
• Ensure all opening, operating, and closing procedures are completed to standard
• Monitor service quality, presentation, cleanliness, and ambience
• Develop and maintain beverage menus, signature cocktails, and seasonal offerings
• Coordinate with kitchen and service teams to ensure seamless operations
• Ensure all equipment is maintained and operating safely

Financial Performance

• Manage beverage cost, inventory, and stock control processes
• Conduct regular stocktakes and investigate discrepancies
• Monitor sales performance and identify revenue opportunities
• Analyse business performance and implement initiatives to improve profitability
• Ensure accurate billing, cash handling, and financial reporting

Product Knowledge

• Maintain expert knowledge of cocktails, wines, beers, spirits, and beverage trends
• Introduce innovative beverage concepts aligned with the Radisson RED brand
• Train team members on product knowledge, upselling techniques, and service standards
• Work with suppliers to source quality products and support promotional activities

Quality & Compliance

• Ensure compliance with all licensing laws relating to the responsible service of alcohol
• Maintain the highest standards of hygiene, sanitation, and workplace safety
• Ensure compliance with hotel policies, brand standards, and operating procedures