Application Configuration Specialist

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Who you are: 

You possess excellent business & application knowledge in the Oracle HCM domain, (e.g., Core HCM, OTL, ORC, OLC, Benefits and Compensation, Performance Management, HR Helpdesk, etc.). You have proven experience in BAU support and continuous improvement lifecycle.

What You’ll Own: 

• Configuration/development of solutions developed as per business requirements.
• Analyse and resolve production issues as per SLA.
• Working directly with HCM product owner to plan & prioritize backlog.
• Working with HCM module leads and cross-functional leads to understand the requirements and deliver.
• Ensuring efficiency in daily standups/refinements/retrospectives.
• Maintain configuration workbooks and documentations as relevant.
• Able to prioritise the workload and deliver as per deadline.
• Support/guide junior resources in resolving tickets and managing new CI requirements. 
• Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EU’s.

Role accountabilities:

Collaboration:

• Collaborates with Product Owners, Oracle Operation & Optimization colleagues and 3rd parties to ensure that deployed solutions will meet business needs.
• Collaborates with wider OOO team to ensure consistency and standards followed for documentation and approach.

Applications Support & Maintenance:

• Member of Oracle Operation & Optimization Domain team implementing solutions to address business priorities with a focus on improved EU experience, functionality, and efficiency.
• Demonstrates business process knowledge and relevant Oracle domain configuration knowledge to efficiently deliver on Oracle solutions.
• Works with Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems.
• Participates in Oracle Quarterly Update process working with the Test Manager and KBUs to prepare and execute effective test scripts.
• Joins Oracle support sessions to understand Oracle product development and thereby improve business efficiency.