You

Profile
Goals

Community

People

Pay & Market Info

Roles
Employers
Qualifications

Job Search

Jobs

Preferences

CurrencyUSD

Support

About
Feedback
Help

← Back to jobs

BranchFactor

You

Profile
Goals

Community

People

Pay & Market Info

Roles
Employers
Qualifications

Job Search

Jobs

Preferences

CurrencyUSD

Support

About
Feedback
Help

← Back to jobs

Customer Service Representative at Overhead Door — BranchFactor

← Back to jobs

Apply →

Customer Service Representative

Overhead Door · Cincinnati

Posted 21 Aug 2026

Advertised as “Customer Service Representative II”

Apply →

BranchFactor Summary

The original posting with the fluff stripped out

Level: II
Expected experience: 1–3 yrs
Management level: Individual contributor

Compensation

No salary listed for this role.

Role speciality

Service and installation support

Useful technologies

ExcelMicrosoft OfficeWord

Required qualifications

Study levelCertificate

Original posting

Overhead Door Corporation has three operational divisions – Access Systems Division (Overhead Door, Wayne Dalton, and TODCO plus our services arm, Creative Door and Wayne Dalton Sales & Service), The Genie®Company, and Horton Pedestrian Systems (Horton Automatics, Flex by Horton, Won-Door plus our services arm of Door Services) – all heralded as industry leaders.

What pay is competitive? →Which skills are in demand for this role? →

More openings like this

Customer Service RepresentativeUnited Airlines · Hawaii, Hawaii, United StatesUSD 20 Customer Service RepresentativeDHL · New York, New York, United States of AmericaUSD 21 Customer Service RepresentativeOldcastle BuildingEnvelope · Houston, TX Customer Service RepresentativeWestern Veterinary Partners · Moreland, GA See all Customer Support & Call Center Operations openings →

Responsibilities

Responsibilities:

The CSR supports the service and installation departments.
Answers telephone and direct calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compare data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/service customers.
Assist in scheduling and dispatching.
Provides backup support for office staff.

Qualifications

Skills/Education:

High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.

What pay is competitive? →Which skills are in demand for this role? →

More openings like this

Sourced from oracle · original listing