Facilities Manager

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! 

Job Description

The Facilities Manager is responsible for planning, organizing, executing, and communicating service-related activities within their assigned region. This role serves as a key liaison between Restaurant Support Office (RSO) partners, Operators, and service provides to ensure facilities programs are effectively executed, company assets are maintained, and brand standards are upheld. The Facilities Manager provides field leadership, drives continuous improvement initiatives, and supports all aspects of facilities management.

Your Impact and Responsibilities:

• Manage field-based facilities support, local strategies, and service provider performance to maintain brand standards and maximize the lifecycle of company assets
• Serve as the primary escalation point for facilities-related emergencies and operational issues, providing on-call support as needed
• Lead the implementation and communication of facilities programs, initiatives, and strategic priorities
• Partner with cross-functional teams to support business initiatives, continuous improvement efforts, research activities, and change management processes
• Conduct site assessments, property inspections, and equipment evaluations to ensure facilities meet Raising Cane’s standards and identify future maintenance and capital needs
• Manage service provider relationships, contracts, and performance scorecards, and competitive bid processes to ensure quality service and overall value
• Develop and execute project scopes, RFPs, and capital improvement plans in partnership with Operations and Business Unit leadership
• Oversee building repairs, equipment installations, warranty walkthroughs, property improvements, and project execution from planning through completion
• Manage work order workflows, review service quality and performance metrics, and ensure timely resolution of facilities-related requests
• Coach and support Crew on facilities-related processes, tools, and best practices and maintain accurate administrative records, including expense reports and supporting documentation

Travel Requirements:

• Requires up to 50% travel and operates as a field-based, remote role

Qualifications