Benefits Administrator

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! 

Job Description

The Benefits Administrator, Leave of Absence provides administrative support for Raising Cane’s leave program, ensuring processes are managed accurately and efficiently. This role partners with Leave Specialists to maintain case documentation, audit system data, coordinate administrative workflows, and support a seamless leave experience for Crewmembers. Success in the role requires strong organization, attention to detail, discretion, and a commitment to accuracy.

Your Impact and Responsibilities:

• Review, sort, and route incoming leave documentation to the appropriate Leave Specialist for review and action
• Create, maintain, and organize electronic leave case files within AbsenceSoft, ensuring documentation is complete, accurate, and properly associated with each case
• Audit leave data between AbsenceSoft and Workday to validate integrations, case statuses, leave dates, and Crewmember information; identify discrepancies and partner with Leave Specialist to resolve issues
• Monitor shared mailboxes, work queues, and system tasks to ensure documentation and administrative requests are processed in a timely manner
• Perform administrative updates within AbsenceSoft and Workday and track outstanding documentation or tasks requiring follow-up
• Prepare leave correspondence, forms, and communications while maintaining accurate records and safeguarding confidential information
• Support leave reporting, data validation, compliance audits, and other administration activities
• Partner with Leave Specialists to help ensure cases progress efficiently throughout the leave lifecycle
• Identify opportunities to improve workflows, data quality, and administrative processes
• Support system testing, implementation activities, improvement initiatives, and other duties as assigned

Qualifications

• 2+ years of professional administrative experience in case management, employee benefits, Human Resources, or a related field
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience