Logistics Intern

Role title

Logistics Intern - 7 month FTC, January 2027- August 2027

Business unit

DHL Global Forwarding

Location

Cedar drive, Dublin

Department

Please note that applicants will apply to the Internship Programme rather than a specific department and may be considered for opportunities across any of the departments listed below.

• Air Freight (Operations and Product)
• Customs Solutions
• Industrial Projects
• Road Freight

Scope of role

• Support the day-to-day activities of the assigned department, assisting with operational, administrative, commercial, analytical, and customer-related tasks while gaining practical experience within DHL Global Forwarding.
• Contribute to team objectives through process support, data management, reporting, stakeholder communication and continuous improvement initiatives whilst developing knowledge of the Freight Forwarding industry.

Reporting line

Line Manager

Dotted reporting line

N/A

Direct reports

N/A

Working days and hours

09.00-17.30, Monday – Friday, onsite

Key accountabilities

• Support the delivery of day-to-day departmental activities under the guidance of team members.
• Assist with the administration, coordination and tracking of tasks, transactions, requests and projects.
• Maintain accurate records, data and documentation within company systems.
• Support internal and external stakeholders by responding to queries and providing timely updates where appropriate.
• Monitor activities and escalate exceptions, issues or delays to the relevant team members & customer.
• Assist with data validation and contribute to maintaining high standards of data quality.
• Support the preparation of reports, presentations and performance-related information.
• Assist with process improvement initiatives through research, analysis and feedback.
• Use available systems and tools to monitor activities and identify areas requiring attention.
• Support accurate financial, operational or administrative record-keeping where required.
• Collaborate effectively with colleagues across teams and functions.
• Ensure operational compliance to all revenue and international trade legislative requirements, and all requirements under Data Protection Legislation in addition to all DHL Global Forwarding Ireland policies and procedures (H&S, Quality, Environmental, HR, etc), and work in a manner that supports the Company environment programme.
• Participate in the implementation of operational processes and perform work to the standards of Good Distribution practice (GDP) for Life Science business, as required.

Competencies

Relationships with others

Communicates openly and honestly, treats others with respect, values diversity, builds trust, maintains effective relationships, stays calm with difficult individuals, and listens well.

Teamwork

Committed to fulfilling their role, supports team members, shares knowledge freely, contributes to team spirit, collaborates to achieve objectives, maintains quality and quantity of work, and motivates colleagues.

Customer orientation

Bases decisions on customer impact, builds and maintains effective relationships, focuses on customer needs, solves problems quickly, and strives to exceed customer expectations.

Problem solving

Identifies issues and opportunities, uses formal techniques to find root causes, evaluates risks, analyses causes and effects, solves problems quickly, establishes effective processes, and communicates solutions.

Commitment to excel

Achieves targets, takes on additional roles, reviews processes, seeks feedback, adheres to DHL's values, embraces change, is flexible, seeks opportunities, provides advice, and keeps skills updated.

Procedural skills

Organises workload, selects and follows appropriate procedures, meets deadlines, improves existing procedures, and creates new procedures.

Attention to detail

Works accurately with large amounts of data, applies high attention to detail in written documents, and ensures procedural completion.

Experience and qualifications

Expected experience

• N/A

Expected qualifications

• Pursuing a bachelor’s degree in a relevant field (Supply Chain, Logistics, Business).
• Full Category B driver's license.

The above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company reserves the right to revise or amend duties at any time.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualifications, performance, skills and experience.