Parts Interpreter

Company Description

Truckline is committed to supplying the Australian market with top-quality aftermarket and OE parts for heavy-duty vehicles. As part of the Bapcor Commercial Vehicle Group, we support all makes and models of North American, European and Japanese trucks.

With a national network of branches and a reputation built on expertise, service and reliability, Truckline is a trusted partner to transport operators, workshops and fleet customers across Australia, including the growing transport and logistics sector throughout regional NSW.

At Truckline, we're proud of our people and the role they play in keeping Australia's commercial vehicles moving. We're currently looking for an enthusiastic and customer-focused Parts Interpreter to join our Dubbo team.

Job Description

This is an exciting opportunity for someone who enjoys problem-solving, building customer relationships and delivering outstanding service. Working closely with customers, suppliers and internal teams, you'll play a key role in ensuring the correct parts are sourced and supplied quickly and efficiently.

Key Responsibilities

• Interpret and identify customer parts requirements
• Provide exceptional service to trade, workshop and retail customers
• Process customer orders accurately and efficiently
• Prepare quotations and follow up sales opportunities
• Maintain and develop strong customer relationships
• Liaise with suppliers to source parts and manage availability
• Work closely with warehouse and service teams to ensure timely order fulfilment
• Assist with inventory enquiries and stock control activities
• Contribute to achieving branch sales and customer service targets

Qualifications

You'll be a great fit if you:

• Enjoy building relationships with customers
• Have strong communication and problem-solving skills
• Take pride in providing exceptional customer service
• Are organised, reliable and self-motivated
• Thrive in a fast-paced team environment
• Have a willingness to learn and expand your technical knowledge

What You'll Need

• Previous Parts Interpreter experience is highly regarded
• Experience within automotive, truck, agricultural, machinery, industrial or related industries will be highly regarded
• Strong customer service and sales skills
• Ability to multitask and prioritise effectively
• Good computer literacy and administration skills
• Current driver's licence
• Mechanical aptitude or an interest in vehicles and equipmen

Additional Information

Why Join Truckline?

• Full-time permanent opportunity
• Competitive salary and incentives
• Ongoing training and development
• Supportive and collaborative team environment
• Career progression opportunities across Truckline and the wider Bapcor Group
• Staff discounts across Bapcor brands
• Work with a recognised leader in the heavy vehicle industry

About Bapcor

Bapcor is Asia-Pacific's leading provider of vehicle parts, accessories, equipment and services, with thousands of team members across Australia, New Zealand and Asia.

Our values guide everything we do:

• We Give a Damn
• We Are In It Together
• We Get It Done
• We Do the Right Thing

If you're looking for an opportunity where you can build relationships, grow your technical knowledge and be part of a hardworking team that keeps Australia's transport industry moving, we'd love to hear from you.