Assistant Manager Operations

Job Purpose/Objective

Overall responsibility in ensuring Safe operations to achieve the required targets. 

Key responsibilities 

•  Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved.

• Managing day to day operations with respect to vessel, gate, yard, Documentation and ICD activities. 

• Plan and co-ordinate shift in accordance with the terminal’s requirements.

• Toolbox talks to be conducted for the respective shift team members about the no. of ships, manpower, breakdown issues, any incidents last 24 hrs., etc.

• Liaise with the maintenance department to maximize equipment availability. 

• Manages the entire terminal and leads the workforce to achieve the target.

• Should be able to handle and manage the emergency effectively. 

• Allocates job responsibilities based on work and reallocates when required

• Liaise with rostering staff to determine the availability of labour to meet operational demands.

• Liaise with external stake holders CFS, CCBA, Port, Customs, CISF, Police and transporters. 

• Achievement of optimum productivity levels both in land and seaside.

• Ensuring reliability of service to customers.

• Effective monitoring to achieve set operational Goal / Target.

• Trend setting and analysis of operational parameters.

• Continually review, identify and introduce improved operating procedures and systems.

• Ensure correct and safe working practices in the terminal.

QUALIFICATIONS & COMPETENCIES 

•  Minimum five years of supervisory experience in similar container terminal operations.

• Understanding of equipment and machinery functionality.

• Knowledge in Equipment operations 

• Understanding of expenditure, revenue and costing structures.

• Awareness of health, safety and environmental policies and procedures.

• Sound customer/client relationship skills.

• Computer literacy/keyboard skills, including an understanding of the terminal Equipment’s and Terminal operating systems.

• Effective communication, negotiation and conflict resolution skills.

• Ability to co-ordinate activities and monitor and, if necessary, modify performance of terminal supervisors.

• Effective planning and organizational skills.

 

Stakeholder 

Internal: Other Departments

External: - Contractors, Vendors and Shipping lines etc.,

• Educational Qualification (min)

• Diploma / Any UG 

• Preferred Certifications if any

 -Certified terminal operations coursed/certified safety courses 

• Range/ Min no of years - of overall Experience required. 

Graduate: 7 to 10 years or Diploma: 9 to 11 years.

• Min no of years of Industry specific experience required if any & the industry type.

 - Minimum 5 years’ Experience in terminal operations.