People Generalist

Key responsibilities: 
 

· 1. Contract Labour Management

• Manage the end-to-end administration of contract labour deployed across business operations.
• Ensure compliance with Contract Labour (Regulation & Abolition) Act and other applicable labour legislations.
• Monitor contractor manpower deployment, attendance, documentation, licenses, statutory remittances, and compliance records.
• Conduct periodic audits of contractors for compliance relating to PF, ESI, wages, bonus, leave, and other statutory requirements.
• Maintain contractor employee database and support workforce planning requirements.
• Coordinate with operational departments regarding manpower requirements and contractor performance.
• Support resolution of contractor workmen grievances and labour-related issues.
• Prepare MIS and compliance reports related to contract workforce management.
•  Ensure the compliance of DP World’s health, safety and environmental requirements.

2. Employee Engagement & Culture

• Plan and execute employee engagement initiatives aligned with organizational objectives.
• Coordinate employee communication programs, recognition initiatives, festivals, and welfare activities.
• Conduct employee satisfaction and engagement surveys and assist in implementing action plans.
• Drive wellness, diversity, inclusion, and employee wellbeing programs.
• Support leadership interactions, town halls, and employee connect initiatives.
• Monitor engagement metrics and recommend interventions for improving employee morale and retention.

3. Employee Helpdesk & Grievance Management

• Act as the first point of contact for employee HR-related queries and concerns.
• Manage HR helpdesk activities and ensure timely closure of employee requests.
• Handle employee grievances, policy clarifications, and service requests professionally and confidentially.
• Track and analyse employee issue trends and recommend process improvements.
• Ensure seamless employee experience across all HR touchpoints.

4. HRIS & Data Management

• Maintain accurate employee data in HRMS/HRIS platforms.
• Ensure timely updates related to onboarding, transfers, promotions, salary revisions, and separations.
• Generate regular HR dashboards, reports, and analytics for management review.
• Monitor data quality and perform periodic audits to ensure accuracy and completeness.
• Support system enhancements, process automation, and digital HR initiatives.