Manager

Key Responsibilities

Industrial Relations & Employee Relations

• Foster a stable and productive industrial relations environment across the terminal.
• Lead employee relations matters including grievance handling, disciplinary actions, domestic enquiries, and dispute resolution.
• Monitor industrial relations risks and implement preventive and corrective measures.
• Support collective bargaining, workforce consultations, and employee communication initiatives.
• Ensure compliance with Standing Orders, Code of Conduct, HR policies, and disciplinary procedures.
• Develop and maintain IR dashboards, analytics, and management reports.

Statutory Compliance & Regulatory Affairs

• Ensure compliance with applicable labour laws, statutory regulations, and port-specific requirements.
• Liaise with labour authorities, regulatory bodies, and government agencies.
• Manage statutory inspections, audits, licenses, registrations, permits, and regulatory filings.
• Coordinate labour litigation and legal matters in consultation with legal counsel.
• Maintain compliance records, registers, returns, and governance MIS.

Stakeholder & Community Relations

• Act as the primary interface with external stakeholders and community representatives.
• Build and maintain effective relationships with trade unions, local communities, fishermen associations, industry bodies, and government agencies.
• Manage stakeholder concerns and facilitate timely resolution of operational and community-related issues.
• Support business continuity during labour unrest, community issues, protests, and operational disruptions.
• Conduct stakeholder mapping, engagement planning, and risk assessments.

Sustainability

• Plan and implement CSR initiatives aligned with business and community priorities.
• Collaborate with NGOs, educational institutions, local bodies, and government agencies on community development programs.
• Drive employee volunteering and stakeholder engagement initiatives.
• Monitor CSR performance and prepare governance and impact reports.
• Support ESG, sustainability, and responsible business initiatives.

Administration & Estate Management

• Oversee administration of terminal facilities, welfare amenities, office infrastructure, and accommodation facilities.